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If you are encountering AGE OF CONAN related problems that are not listed below, please post them in the comments box at the bottom of this page. Posting solutions (working or speculated ones) for AGE OF CONAN on the comment box would be more than welcome.
Problem #1 : Fatal Error while installing Age of Conan Retail version
Solution : Run the SIMPLECONFIG program in the AGE OF CONAN folder in your harddrive after the failed installation and select VERIFY/REPAIR from there
Problem #2 : “Invalid source filesize” while updating or patching Age of Conan
Solution : Make sure that you downloaded the correct patch for your Age of Conan version. If you have the correct patch suitable for your Age of Conan client, post a more detailed error message in the comment box below.
Problem #3 : Problems connecting to Age of Conan servers, or server connection is laggy.
Solution : Make sure that your router is forward the required ports to connect to Age of Conan servers. The ports for Age of Conan are TCP/UDP : 6881 to 6889 and port 7000 for Authentication.
Problem #4 : Age of Conan Authentication Errors / Authentication Failure
Solution : There are various causes of authentication errors in Age of Conan. One of them is the Authentication server catering to more users than it can handle. Try connecting again after a couple of minutes and if the error persists, see solution B.
Solution B : You may have failed to correctly register your retail CD Key. Make sure that you entered the correct Age of Conan retail key.
Solution C : For early Age of Conan registrants, you need to Upgrade your account status with an Age of Conan retail key
Solution D : You have the wrong client installed.
To check this please open up your LocalConfig.xml file located in your install directory. To open it right click and select Edit or right click and select Open With.. and pick Notepad. Your file should look something like this:
<HttpPatchAddr> http://aoc-us-update.live.ageofconan.com/upm </HttpPatchAddr>
<ClientHttpPatchAddr> http://aoc-us-gameupdate.live.ageofconan.com/upm </ClientHttpPatchAddr>
<ControlHttpPatchAddr> http://aoc-us-control.live.ageofconan.com/upm </ControlHttpPatchAddr>
<HttpPatchFolder> AoCLiveUS </HttpPatchFolder>
<UniverseAddr> aoc-us-um.live.ageofconan.com:7000 </UniverseAddr>
<DevName> conan </DevName>
<UniverseVersion> 2 </UniverseVersion>
<PatchVersion> x47bb9b332ea75aaab1148f740472aa06 </PatchVersion>
Your patch version may be a different value so ignore that if it is. If your information is not the same as listed above you have the wrong client! If you are using the Beta Client, IGN PvP Client, or Gamespot PvP Client uninstall and install the correct client. If you attempt to connect to the live servers with any of the beta clients you will experience extereme performance issues and in most cases will not be able to connect.
IF AND ONLY IF you have a localconfig that looks like this:
<HttpPatchAddr> http://aoc-eu-update.live.ageofconan.com/upm </HttpPatchAddr>
<ClientHttpPatchAddr> http://aoc-eu-gameupdate.live.ageofconan.com/upm </ClientHttpPatchAddr>
<ControlHttpPatchAddr> http://aoc-eu-control.live.ageofconan.com/upm </ControlHttpPatchAddr>
<HttpPatchFolder> AoCLiveEU </HttpPatchFolder>
<UniverseAddr> aoc-eu-um.live.ageofconan.com:7000 </UniverseAddr>
<DevName>conan</DevName>
<UniverseVersion> 2 </UniverseVersion>
<PatchVersion> x47bb9b332ea75aaab1148f740472aa06 </PatchVersion>
Then replace it with the first one listed.
Solution E : Port 7000 is blocked, make sure that your router is forwarding packets from port 7000
Problem #5 : Key invalid or already in use, please retype
Solution : Your age of conan key is already used up. If you haven’t registered with this key yet, contact your vendor and ask for a replacement if it is possible.
Problem #6 : The patcher does not load.
Solution A : Make sure that the Age of Conan client is not open or has exited properly.
Solution B : Delete your preference file
For Vista Users : C:\Users\UserName\AppData\Local\Funcom\Conan
For XP Users : C:\Documents and Settings\UserNameLocal Settings\Application Data\Funcom\Conan
Problem #7 : The Age of Conan Patcher loops downloads / keeps downloading the same file(s)
Solution : If the Patcher keeps wanting to download the same small patch over and over again, you can fix this by opening up your Windows Task Manager and killing the AgeofConan.exe or ConanPatcher.exe process. Also you can fix it by restarting your computer and then running the ConanPatcher.exe again.
Problem #8 : Failed to Initialize Rendering SubSystem
Solution : This generally happens because your video card does not properly support Shader Model 2.0. SM2 is required to be fully supported in order for Conan to launch. You will receive this error with very old nVidia/ATI cards. Your card may not be supported due to this. If it is and you are at the lower end of the system requirements, please do the following:
1. Start the game. When you hear the music starting, a prefs file has been written and you can edit it (in Notepad for example).
2. To find this, you must go to control panel -> folder options -> view -> turn on see hidden files and folders.
3. It is found at the following location on your PC
VISTA: C:\Users\[user name]\AppData\Local\Funcom\Conan\Prefs\prefs_2.xml
XP: C:\Documents and Settings\UserNameLocal Settings\Application Data\Funcom\Conan
4. Edit the line called < Value name=”RenderSetting_ShaderModel” value=”1″ />
5. It should read <Value name=”RenderSetting_ShaderModel” value=”0″ /> (NOTE: NO spaces between “<” and “Value”).
6. Launch Age of Conan.
Problem #9 : Age of conan drd9.dll error
Solution : Delete the following files from the install directory :
- shader.cache
- shader.cache.local
- shaders_cache.bin
Problem #10 : Problem running Age of Conan on Intel Integrated Graphic cards
Solution : Several users may experience problems loading the game when using Intel integrated graphics cards. While most of these cards claim to support Shader Model 2.0 or higher in actuality they do not fully support all SM2 features. Conan requires a card that fully supports SM2 or higher to run.
You may be able to run conan with the #8 solution above.
If that does not work then there is little that can be done to make it work.
Problem # 11 : Skipping / Stuttering or cracking sounds in Age of Conan
Solution : Update your sound drivers. Make sure that you install the correct updated driver.
Problem # 12 : Error message “Age of Conan has stopped working; A problem has caused this program to stop working correctly, Windows will close a program and notify you if a solution is available”
Solution : Update your video and sound drivers
Problem # 13 (as posted by laughingmime): Whenever i start up the patcher it minimises itself to my tab bar without showing up on the pc screen (even if i double click it or minimise everything else). The patcher seems to be working as it is taking up my download speed and cpu but unsure if this is going to work.
Solution (from Laughingmime’s Boyfriend) : When you see the Age of Conan Patcher stuck in TaskBar,
1.Press Ctrl+Alt+Del to open Task Manager.
2. Click Applications.
3. Select the patcher, right click and press maximize, if it still does not show, try clicking Bring to Front also.
Problem # 14 (from KevieBleeker): Age of conan starts as a blackscreen
Solution : Go to folders-
c:\Documents and Settings\Username\Local Settings\Application Data\Funcom\Conan\Prefs
***(If your Conan folder shows there is No “Prefs” like mine did originally, you’re gonna have to reinstall - Not re-download the whole game, just reinstall) If the Prefs folder is present, continue on… ***
Right Click Prefs_2 choose Open with..Notepad.
Find and Change
<Value name=”RenderSetting_ShaderModel” value=”1″ />
to
<Value name=”RenderSetting_ShaderModel” value=”-1″ />
Problem #15 : Age of conan Shader model errors and Shader model crashes
Solution : See solution to problem # 14
———– End of Age of Conan Troubleshooting Guide ————-
If you are encountering AGE OF CONAN related problems that are not listed above, please post them in the comments box at the bottom of this page. Posting solutions (working or speculated ones) for AGE OF CONAN on the comment box would be more than welcome.
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The sound is laggy and sticks when watching the intoduction video.
I just installed a new graphics card in my computer for this game. i downloaded the game and everything is working fine until i have to update some patches and it doesnt move and wont go any where. does anyone know what is wrong
@#1 homegrown : If you are getting distorted/stuttering sounds in age of conan, make sure that there are no other applications running in the background (possibly MP3 players, etc). Also, make sure that you have the most current driver for your sound card.
@#2 alex : where does the problem occur alex?
I have an update problem for the patcher that is telling me that CFC is corrupt and needs a fresh install . I delete everything reinstall the game and now I get a Game Explorer registration failed at Stage 3. ( HR=80004005 )
I click the ‘play’ button after the launcher verifies that everything is loading, and the game begins to start. However, after the screen remains black for about a minute, i get a standard “Widnows had to close this program” message. I’ve tried a few different things, but i dont know what the problem is.
#5 : oh you mean the AGE OF CONAN HAS STOPPED WORKING error? they say it’s related to the video and sound drivers, so try updating them and see if it works
The error is the standard Windows XP error that says “AgeofConan.exe has encountered a problem and needs to close. We apologise for any inconvenience etc etc” and gives you the “send” and “dont send” buttons. I updated my video card, and it still happens. Any suggestions?
Oh, i fixed it
thanx everyone
If ur having the same or a similar problem, then you need to go into the Pref_2 file, locacted in:
C:\Documents and Settings\USERNAME\Local Settings\Application Data\Funcom\Conan\Prefs
and then edit the xml file. You need to change the line:
RenderSetting_shadermodel value=1
to:
RenderSetting_shadermodel value=0
that cleared up my problem
I installed the game, downloaded the 600 MB patch and played for 1-2 hours. I chenged the graphic setting from high (I have a 8800GTX nvidia )to medium and I had a crash with a re-start of all the system. Since then I cannot lunch the game. From the oldlog file you can see a long list of errors. Basically it looks like many files have been already registered with another ID. I un/reinstalled the game 3-4 times trying few things but it didn’t work. I’m not been asked to download the 600 MB after the very first installation (strange, isn’it?). I sent the files to funcom tech support but I still haven’t received a reply. I tried out all “General” solutions they suggested (i.e. running simpleconfig + verify/repair ecc..) but still no results.
)
I have the impression that the mega patch has created a problem with the patcher that cannot match the client files with the server’s files properly anymore (I’m not an informatic technician so forgive me if I looks naive
Pls help this poor middleage man who waited for 2 years this game and can’t play it since 23 of May ,pls pls
I cant download the new patch, just sits at the begining, deleted my pref folder and turned of firewall neither help still wont start downloading
During instalation of orginal Pre-ordered game (from DVD disc), when I inserted second disc few times I recived error “Invalid source file size” than after whole instalation was “finish” my game started patching resurce database and dwonload 16GB large files (it still doing it) Size of files with the game that are on HD are around 17GB, so I recon that some files where not instaled from the disc. Still not sure if game will run after patching. Please note that my computer spec are above recomended ones and I’m sure I have enough hard disc space
thank you in advance for helping me
tob
[...] These problems and more are now covered in a guide posted by Gaming News Link. [...]
I just purchased Age of Conan and was attempting to install and patch the game, but whenever I try to patch I get a:
*Fatal Error:Failed to download patch information file*
message. I tried to reinstall, restart, no I don’t have a firewall up to block it… I’m outta idea’s here…
The Age of conan patch servers are currently down. maybe there’s a new update?
I’m getting the message: “Fatal Error: Failed to download patch file” everytime i try to launch the game. Any idea on how i can fix this would be great.
wait for the patch servers to go online, AFAIK they are down at the moment
UPDATE : please note that a patch is came out today. you can check out the patch here :
http://tinyurl.com/6h35h8
I’m still getting the erro “Widnows had to close this program etc.”
Drivers updated
Any help?
Thx for the info, hope i will be able to play soon.
soulgix can you post your system specs here?
Thordur, the patch servers are up now. What servers are you on BTW, US or EU?
@ Stefano Lumasini : oh sorry missed your post. try editing your settings back using the solutions posted in “PROBLEM #8″ in the blog
Taken from Dxdiag
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp.080413-2111)
Language: English (Regional Setting: Italian)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: 965P-DS3
BIOS: Award Modular BIOS v6.00PG Processor: Intel(R) Core(TM)2 Duo CPU E6750 @ 2.66GHz (2 CPUs)
Memory: 3582MB RAM
Page File: 466MB used, 4997MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode
Card name: NVIDIA GeForce 8800 GTS
Manufacturer: NVIDIA
Chip type: GeForce 8800 GTS
Sound: Realtek HD Audio output
All drivers are updated
175.16 for graphic card, and last version for realtek
i Just want to point out that i have a lvl 11 char, and everything worked perfectly till today after patch time.
So my PC can run it pretty well…at least till yesterday
oh you mean the “windows had to close this program” error that happens once in a while at random intervals? I think everyone gets that error
or do you get that error before age of conan starts?
i press play
screen goes black for fullscreen mode
i get that error
AoC close
each time i start it. Already reinstalled the game
try the PROBLEM #14 age of conan fix posted in this blog. I just added a little while ago
Is there anything i can do other than go to the nearest corner and cry?
it was already on -1
i tried on 1 and 0
nothing changes
hmm ima look up for solutions for you but i cant promise it would work.. anyway for now, try to tweak settings in the simpleconfig.exe and see if could help get the game running.
thank you for you time anyway, i’ll keep checking here from time to time then
i’ll try to change settings on that,
@CAKE
I think I found the prefs file but I cannot find the line
While I found many lines starting with “< Value name=”RenderSetting….”
p.S. i HAVE AN INVIDIA 8800 gtx
@ stefano : the age of conan prefs file should have that line.
You are looking for this particular line :
RenderSetting_shadermodel value=
@CAKE
YES, It is not present
Some Vista users who have problems installing/launching the game may need to “elevate privelages”, basically this means you might have to temporarily turn off UAC (user account control) found in control panel, under user accounts.
Alternatively try right clicking on the install file or icon you would launch to start the game (if its already installed), and choose “Run as Administrator”.
Liverbird
hmmm stefano, the pref file that you found, where is it located?
@cake
C:\Documents and Settings\Luma\Impostazioni locali\Dati applicazioni\Funcom\Conan\Prefs
EU-servers for me, if i get this game running someday soon.
Nice to hear the server is back up, but that didn’t solved my problem. I’m still getting the message:
“Fatal Error: Failed to download information file”.
Could it have anything to do that i use a proxy-server (port 8080) for my internet connection?
Hello
my problem> I enter in the game and after 1m to 15m or even 1h I get an error like @not enouff space on drive for update@ and I got 20g left on my hard.
need some help here. thx
Hiya
When i get past the loging screen and try to create a character all i can see are there hair eyes and tattoos.
If i change the graphics settings to low then i can see my character, but the game crashes after about an hour usually in more heavily populated areas. A blue screen comes up most times and tells me something about there being a problem with nv4_disp and it also mentions being caught in an infinite loop.
Cant seem to get any characters past level 5 as the game is way to unreliable.
Thanks for any help
@thordur : Theres a big chance that it’s causing the problem. It’s possible The patcher cannot adapt to your configuration.
@stefano : can you upload your prefs file contents in pastebin and post the link here
@Livebird : nice input
let me add that it applies to all not just age of conan
@Borris : what’s your system’s specs? your video card driver version too would help
@cake
Thank you very much indeed cake but I cancelled the account. 4 days with no real answer from funcom are too many. Maybe they have too many problems at present….to answer me.
Sorry for yr time
@stefan
well i know what you mean… anyways, there are a lot of people holding back from age of conan until the critical bugs get fixed and when the game improves from future patches (the UI is ugly IMO). enjoy w/e you are playing right now 
I cannot get AoC to work right. Every time I got into the character creation screen the buttons to change my characters features aren’t visable but I can click on them. I also can’t give my character a name and when I click create it just spams me saying I have to give my character a name. Finally I can’t change my settings once in the game and some of the text in the settings seems to be on top of each other.
Please help.
Sorry for double post but I forgot to mention that all my specs are above the recommended and I recently updated my drivers
I’m having the same problem as laughingmime
“Problem # 13 (as posted by laughingmime): Whenever i start up the patcher it minimises itself to my tab bar without showing up on the pc screen (even if i double click it or minimise everything else). The patcher seems to be working as it is taking up my download speed and cpu but unsure if this is going to work.
Solution (from Laughingmime’s Boyfriend) : When you see the Age of Conan Patcher stuck in TaskBar,
1.Press Ctrl+Alt+Del to open Task Manager.
2. Click Applications.
3. Select the patcher, right click and press maximize, if it still does not show, try clicking Bring to Front also.”
I tried that and it didn’t work. I’m not all computer savvy, so please tell me what to do in simple terms. I spent the money to buy this game and opened my account- I just want it to work. I have an hp pavilion entertainment PC, running vista, that is two months old. PLEASE HELP!
I am having the same problem as Soulgix.
Until this morning, I could log onto AoC with no problem.
After the patch, it crashes every time I try to start the game.
Here’s what happens:
I start the installer, and it verifies files until the game is ‘up to date.”
I hit the ‘play’ button, and the screen goes black.
2 seconds later, the bottom half of the screen shows my desktop while the top is still black.
Then the message “Age of Conan has encountered a problem and had to close…” appears.
This happens every single time now.
I reinstalled the game and patches, but no change. The sad thing is, I also cannot access the forums even though I have a retail version of the game so I can’t even find out if other people are having the same problem or have a solution.
This just sucks, and the lack of Funcom support doesn’t help.
Thanks in advance for your time Cakeboy.
Computer Shuts down every time before I get a chance to log into the server. I installed and patched the game fine. The game’s update was complete. I click play and a splash screen asked for user name and password and Boom, everything shuts down and my computer turns off.
Spec: AMD 64 duel 5500+
Nvidia 7800 GTX 512MB (X2)
Windows XP
2 Gig Ram
i have had all these problems and then some have fixxed most but currently i will be getting ok fps and good connection and game just stops responding and crashes my comp …i will play this game oneday if just for spite
Ok, So I Was running the game fine when it just closed out and now my Launcher will not come up *like when you click the icon* I’ve uninstalled and reinstalled many times and it still does it. But when i try to uninstall it says it cannot delete the ConanPatcher, so i have to make a new folder just to reinstall but nothing happens. My launcher will not come up and i cannot delete any files that cannot be uninstalled.
Also, I cannot find:
c:\Documents and Settings\Username\Local Settings\Application Data\Funcom\Conan\Prefs
The path ends when I can’t find “Local Settings.”
I even used the search tool to find it but no luck.
As soon as I login it plays the music in the background, the hard drive runs and then….nothing. The hard drive stops but the login screen and music are still there.
There might be an error message but because its windows it won’t show it to me.
Ctrl-Alt-Del and the windows key do nothing.
Mouse still responds but thats it.
i bought the game 3 days ago and im not able to play cause my video card is ATI RADEON ALL-IN-WONDERS 9800 PRO…….. i tried everything but nothing work, help me…….. BTW i have the black screen problem
Hi, so i was just playing aoc on the 27th all day and been doing so since early acces with no problems… then i log out of the game and come back later to find this on the log in screen, Authentication failure. please note that passwords are case sensitive.
Been trying everything but no luck yet.
this is what my LocalConfig.xml file looks like:
http://aoc-us-update.live.ageofconan.com/upm
http://aoc-us-gameupdate.live.ageofconan.com/upm
http://aoc-us-control.live.ageofconan.com/upm
AoCLiveUS
aoc-us-um.live.ageofconan.com:7000
conan
2
xbfd433869492324ddd13a29cfb62d64e
Hey guys, I am getting the same problem as thordur.
Been looking everywhere for a solution..
Also too the icon never loads into Start menu or desktop, and running it from C: brings up a LONG list of errors in a DOS screen.
@ BigWyrm
hey i got the same problems with forums also
cant log into the game or nto the forums,
i dont like this situation at all
The patcher will download very slowly (20kb/s) and after a while will just stop forever, i am not using a router and i have all my anti-virus and firewall off. I have tried downloading it by restarting it everytime it freeze but it messes up the data and wants me to download a 15GB patch i try to fix this for 4 days when it came out and gave up. If anyone has any ideas how to fix this please tell me
Thanks in advance
Real Help for AoC Issues…
With no real support from FunCom on anything while their forums are broken I was pretty much losing my mind until I found this site and there was hope….
hey dude u said this right
***(If your Conan folder shows there is No “Prefs” like mine did originally, you’re gonna have to reinstall - Not re-download the whole game, just reinstall) If the Prefs folder is present, continue on… ***
i’ve already installed it 2 times and im not getting the prefs thingie and im also crashing to desktop all the time when i try log into a server
this is from dxdiag
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_rtm.040803-2158)
Language: Dutch (Regional Setting: Dutch)
System Manufacturer: HP Pavilion 061
System Model: PS200AA-B14 a830.be
BIOS: Rev. 3.11
Processor: AMD Sempron(tm) 3000+, MMX, 3DNow, ~2.0GHz
Memory: 512MB RAM
Page File: 382MB used, 867MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode
Card name: NVIDIA GeForce FX 5200
Display Memory: 128.0 MB
:S got quite a lot of issues today… sry guys for the late reply, just got home from work. anyways..
Josh : did you adjust the settings in the tweak via simpleconfig? if not, try it from there. if not, what video card are you using? lets see if someone with the same video card as you has that prob
Seksy : well first of all, that solution is for people who have their patcher refuse to start maximized. check if the patcher is consuming your bandwidth by checking if your download speed is high when you have the patcher on. If it is, you can leave your patcher on for a while and hope that it finishes downloading whatever patch it is downloading.
Bigwyrm : have you tried running Age of conan as administrator? if not right click on the executable, make a shortcut out of it, rightclick on that shortcut you’ve just made > properties >advanced > run as administrator
Josh : you might want to run the patcher as administrator too btw..
Vincent :
dragonsumbra : thats nice to hear
Nate : If you need to delete some files and it wont let you because windows tells you that it is in use, try restarting your PC. So check first if a computer restart will fix age of conan. If it wont, restart your pc then try the problem #13 workaround for the launcher. Also try running age of conan as administrator.
Bigwyrm : oh, you need to enable the “show hidden files” in windows. If it is not there, you’ll need to reinstall age of conan
Jud : your system specs pls. Have you tried the problem #14 fix?
Thorkk : That’s unfortunate.. it’s possible that the ATI All-in-wonder does not have the pixel shader support for Age of Conan. You may try the solution for problem #8 or #14
Ziloh : Ah yes, early access.. have you upgraded your early access with the retail key? hmm since you mentioned everything had been fine since may 27 maybe you did. K.. post the last 10 lines in your Ageofconan.log and lets see wether your client just cant connect or if you had your password wrong. lets hope its “ERROR Launcher - Got an Universe Manager authentication failure, errorcode 1″ or “ERROR Launcher - Connection to the Universe Manager at “aoc-us-um.live.ageofconan.com:7000″ failed” since there are available workarounds for those errors
Scotty :
Soulgix : about logging into the forum, you need to register a forum account for that and associate it with your age of conan key. the Age of conan forums does not allow visitors without a valid account to enter.
Aiden : reinstall to fix the problem. THERE IS NO WAY THAT YOU SHOULD DL THAT 15 GB PATCH LOL.but seriously man, a lot of people had that prob too and all they did was reinstall the client then got 100mb - 200mb patches instead. Maybe it has to do womething with corrupt install or a file that got changed.
i’ve found the pref thingie
is it an internet file ?? cause if it is i change the value from 1 to 0 and it still not working
T_T dianwei…. im sorry to tell you but your PC failes to meet the system requirements…. in the RAM, processor and video card aspects
anyway, i hope this work… instead of setting it to zero, set it to -1
but even if you get it to work, it will not run properly.
Hi,
I have the same problem as Borris. I orininally couldn’t run the game past the character creation screen but fixed this by updating my gfx card drivers. I can get in the game now but after a few minutes I get blue screen of death with the message that there is an infinite loop stop error with the NV4_disp file or whatever it is…
I run the game on a 7300 SE (this could be the problem right here :P) and on minimal settings.
Any ideas?
aha i see thank u very much
@ vincent : :< im quite clueless on how to fix that prob. Never experienced and never heard of anyone who have that error yet. lemme ask my guildies. hopefully i can get back to you with an answer
@ sam : o found this solution posted by fleabite for the age of conan nv4_disp error
“go to add/remove programs and remove nivdia graphic driver
then download new graphic driver and drive cleaner pro
restart computer in safe mode f5 on mine
run drive cleaner and choose nivdia when its done close and restart to normal
then install new driver it worked for me”
the driver version that i’m using btw is 175.16.
If that doesnt fix it, post your ageofconan.log here
@ Cake
Thanks but i created an acocunt from my account and after that they say to wait 30 minutes before is active. Waited 1 day and still cant log in.
Anyway it was only to check if other ppl on the forum had my same problem about not being able to start AoC cos of the error.
I tried running it as administrator as u suggested to bigwyrm but it says Blank passwords are not allowed and i dont have a password for administrator.
Dunno if is worth mentioning but i started the game on Administrator account, always the same anoying error
Cake:
I clicked on ’show hidden files’ and my rendersetting shadermodel is already at -1.
Also, I currently run the computer on its default profile, which is HP Administrator.
There is a regular ‘administrator’ file, but I’ve never used it so I don’t know what the password is. Can you tell me how to find it?
Btw, I’m normally not so noobish when it comes to computers.
Lastly, you kick ass because it’s now been over 24 hours since the game won’t launch and I’ve sent several emails to Funcom with no response. They need to change their name because this is anything but fun.
I still cannot access the forums.
Every time I try to create a new forum login, I just get the screen that lets me change my login info. Every time I do this, I still cannot gain access (even after waiting much longer than 30 mins). When I try to log in to the U.S. forums, it says my information is incorrect. When I try to get my password sent to my email address, it says that my email is not recognized even though it is clearly visible in my account info.
I just wonder what the hell has to happen to actually receive any support through FunCom.
@ Cake
I’m sorry but, let me steal your job for a second ok?
I found a Solution for the “windows had to close this program etc. etc.” preventing you from opening AoC.
Is all cos of the file framedyn.dll not present in system 32 folder but only in system32/wben folder. I just copied from system32/wben to system32 folder
Then, to be on the safe side, i also followed this guide from microsoft, which will make the system look for the file not in system32 folder but in system32/wben folder.
You may ask
“Why doing both? if you do one of them then the other is useless. Answer: better besafe than sorry”
Link: http://support.microsoft.com/kb/319114/en-us
@ Bigwyrm: Hope this helps you out
@ Cake: sorry for the long post, hope this helps every1 who have this problem
P.S. No idea if other problems will pop up after this, but at least i cant play
cake i have a question. i downloded the game and it was good. but then when i have to download the patch it freezes and wont move for like 10 hours than it will move and than freeze for another 10 hours. at this rate it will take 2 weeks for it to finish. i already tryed to take my fire wall down and nothing happens what should i do to make it go faster.
i always get the problem of after 10 mins or so i get a message saying “could not download patch as ran out of hard drive space when i have 144gbs space. this happens in game. any one les got this error ??
Holy Crap Soulgix, your solution worked!! Thanx much!!
Me love you long time. Me hate Funcom support long, long time.
Now if we could just get the forums to work, it would be like a normal game.
@Cake
I had same long “DOS-like list of error” as SCOTTY (53.).
Maybe this piece of info can help you a little bit.;D
I just want to thank Cake for hosting this helpful fix discussion because who knows how goddamn long it would have taken Funcom to even acknowledge my existence, much less my problem.
Cake, you should add Soulgix’s fix for the crash that occurs after pressing the ‘play’ button on the launcher. It seems to fix the problem.
When I start Age Of Conan and come through the patch window my screen just starts flickering and that’s it. I can get in and out with ctrl - alt - delete, but that isn’t the problem. Looks like a graphic related problem… In a few words I can’t get to play the game…
Any help?
Thanks a lot Cake, problem solved. A note to those with the same problem - If you set the site to UK English, the latest drivers (175) for the nvidia 7 series does not come up and comes up with the 169 drivers.
* set the site to US English
I noted this file in Funcom/conan : Checkout Time. Inside I found these words: “2008_04_08-11_21 GeneralBetaCurrent@42330″ I don’t like the word “Beta”…just wondering if there is something wrong with that…
A minute or so after start AoC, it raises an error (text rendered inside a game window, the client doesn’t crash):
“Failed to complete update, your system is running out of disk space. Please free up additional…” etc.
There’s 16Gb of 75Gb free on the disk on which AoC is installed, which is also the system disk.
Well I get even another error everytime I (try to) play. Sometimes it’s right when I click the play button, sometimes when im 2 minutes into the game. It’s an error called ‘Assertion failed’. well.. I regret buying this game already
Cake, thank you for your consideration. I will wait impatiently :). My computer crashes every single time I reach the login screen. I can install the game and can update completely fine but it just crashes at the login screen.
Spec:
Windows XP
BFG nvidia 7800GTX (X2)Sli configuration (driver up to date)
OC 2gig RAM
AMD64 5600+ Dualcore
Vista users who have game crashes/errors of stopped responding etc can use the vistas built in tool called “problem reports and solutions” found in the control panel.
Use the “View Problem History” to see older entries and also you can right click an entry and “check again for solutions”.
All Vista users will benefit from having Service Pack 1 installed (SP1), check your windows updates manually, look at “available updates” and if you are offered updates for sound or graphics install them.
*All the above does apply to other games of course but anything that can help any of you I think should be mentioned.
** If anybody can give me any pointers as to why FPS is as low as 9 or 10 on a pc that more than meets recommended specs, I would like to hear from you please …… my little lad is driving me mad
I get this .\IngameGUI\ControlCenter\ControlCenterModule.cpp (398)
3rd time I have tried to install…
Kinda frustrating
Hello again. I should have been more specific last night and said that my patcher doesn’t ever maximize. I let it run for 6 hours last night and it still does nothing. Any other suggestions?
Spec:
vista
AMD Turion 64 x 2
2 gig
nVidia GeForce 7150M
hello
and thank you for you time.
ok heres the deal my patcher doesnt want to download anymore after a certain amount. it likes to pause on the last one at 13.8mb grr :P. any ideas on the problem? i have tried turning off the firewall… its still off as a matter of fact hmmm….
any how i tried turning off my anti virus and tried problem solution No. 6 and 7. lol i even sent a message to fun com lol. hope to hear back from ya’s
B.R.R.M.
I need to be more specific -
Vista 64Bit 2.4Ghz Duo
Asus EN 7900GT Graphics Card
2gig Ram
Plenty of space 180gig+
Drivers up to date
**Problem(s)
Seems to down load the same patch when I go into the AoC directory and run the Conan Patcher.
File sizr is about 13mg, I have never d/loaded a patch exactly 600mb but I have easily d/loaded more.
I have got to a point where it says AoC is now up to date and when I click “Play” nothing happens. If I then goto the pacher again it d/loads more file - current downloading a 1.3gig patch.crazy I know.
Simple config does not turn up any issue and doing another install I think is in vein..
Does anyone know a site you can visit to get a patch and can anyone list the actual file sizes we should all be getting on the Conan Patcher?
When I click on the exe file now is says ” this is not a valid Win 32 application.”
/wrist…or back to WoW!?
Hi,
I have this in my log:
ERROR ResourceManager - Resource 1010200:14532 requested child resource 1010002:14551 which does not exist in any RDB sources.
I can’t log into the character selection screen. I know this is on the official forum, as I’ve googled it and it shows up there. But I cn’t log into the forums
If someone who can could check for me I would be very grateful. I haven’t been able to play AoC for over three days now. And I have had no reply from Funcom support.
I’m having an interesting issue with the patcher. I install the game fine, then run the patcher. It downloads a few small patches then starts in on a 100mb-ish patch. It gets almost to the end, the very last file in fact, then the transfer speeds just slow down to nothing and sits there. Tried essentially everything. Restart patcher, reboot, reinstall. Firewall is disabled. I’ve checked for fixes and I’ve not found anyone having this same problem. I threw in a ticket with funcom but from the sounds of things that sounds like a lost cause. Any ideas?
I have the exact same problem as #11 Tobiasz, i put the first disk in, it DLed and it asked for 2nd disk, i would put it in and nothing would happen. then i put in first disk and redid all of this a few times, when i put in first disk it said play age of conan, so i clicked it and a patcher came up. It started to download a huge 16g patch lastnight at 10:30, it was about halfway at 7:30 this morning… idk wtf is going on, BUT I WANNA PLAY MY ASSASSIN! /cry
Oh and my computer is well above reccommended. 4g ram i hvae 2 external hard drives, and an 8800 nvidia geforce, but it is a Apple, but i downloaded vista lastnight too, its like installing macs retarded cousin, o well i like to help the disabled.
I’m having serious problem with my retail version of Conan.
I had no account created when I bought the game so I started from scratch.
I installed the game, and it went without problem, and it patch up to date. I created an account with the activation key, after that the problems started.
After the intro movie I came to the log screen to enter my username and pass, when I tried to enter the screen freezed. I tried it one more time with the same result.
After a 3rd try the next morning I was able to log on. Then I went into the settings panel and did some changes, after I pressed “ok”/apply, then there was a black screen and the computer restarted automatically.
After this I have not even been able to start the game. When I try press the shortcut icon on my desktop the computer start thinking for about 10 secounds, then nothing happens.
I then tried to start the game through the .exe icon in the installion directory, when I got error mesage of Assertion Failure:
.\IngameGUI\ControlCenter\ControlCenterModule.cpp (398)
pcTexture->GetTextureSize() != IPoint(0,0)
operator>> + 0×5A1D1
Symbol not found. (0)
Symbol not found. (0)
Symbol not found. (0)
Symbol not found. (0)
Symbol not found. (0)
Symbol not found. (0)
operator>> + 0×77D57
RegisterWaitForInputIdle + 0×49
I pressed the continue attempt button and the game seemed to start, it start up as normal, but the intro movie does not show, but I end up at a login screen, for my username and pass, I put in my nick and pass andit starts to “Connecting to Universal Manager “,
but after a short time of loading I get the message “Universe Manager connecting error “. I then discovered when I minimized the window, the session I trying to login to is named “Age of Conan - 2008-04-11_21 GeneralBetaCurrent@42330″, so I don’t know
if this is even the retail version?
I have tried to reinstall the game about 5 time, without any result. It just won’t start, except for the strange Beta? window I can’t log in to. I also noticed that when I reinstall the program does not patch up everything like it did the first time. It only patches up
a small file on a couple of MB, then.. nothing.
I also have had trouble login in to the forum. I don’t know if these problems are linked together somehow, but how many times I yet edit my forum username and password in my account settings, the forum site keeps telling me I have entered a wrong name/pass.
When I try to click the lost password function, it tells me my password I have entered in my account is not recognizable.
Anyone had the same problems?
Ditto with the forum thing.
The launch has been a complete abortion so far.
Great if you can play. But if you can’t, you’re stuck for days without any support at all.
@Cake and EZ
Exactly same problem of EZ!
Except I’ve been able to enter the ufficial forum after I noted that it takes 30′ (likely much more) to be registered (and consequently have the PW/UN recognized).
crc failed in conanpatcher.exe ??? donload patcher don say from where
Ok so i have a more than qualified system to run AoC. So i was crashing earlier and i researched thought it was a sound problem got a sound card. Then after install i turn it on and now for some reason its runs fine for a min to 5 min then it stutters and i get amazingly strange graphical errors. Like textures all in diffrent places and what not. Then if sometimes after that initial stutter it hard freezes sometimes and i have to reboot. I am at a loss anyone have any ideas? Any help would be appreciated.
Hi,
Game worked fine up until lvl 13 or so when i attempted to go into daytime play. As soon as i did this i was besieged with lag, graphical tears and eventually a complete freeze. Since this i have installed all the latest drivers, forwarded ports 6881-6889 and 7000 and reduces settings to minimum and still problems occur. I started a new char and same again, the problems only hit once i attempt to enter the daytime aspect of the game. Any ideas chaps?
System = AMD Athlon 64 X2 Duel Core Processor 3800+
Asus A8-N Deluxe motherboard
Nvidia 8600 GT graphics card
3 GB Ram (2x 512 and then 2x 1G after upgrade)
Thanks
Having the same problem as a few people who bought the eu retail version of AoC. Get a LOT of “invalid source file” errors at the install. When you have fully patched the game and try start it nothing happens, run the verify/repair program and it pops up with a 10gb + download. Dunno about anyone else but after about 5 hours the server times you out and the download finishes. which is crap because the download doesnt save onto disk so it starts again. I HATE funcom for this, they deserve a slap. anyone got the same problem/soluction?
(have a v.decent spec which exceeds reqs)
Brico - Try this for a fix!!
ok guys, heres a work around:
Go into the installation folder were AoC is installed. Look for the following file and copy it elsewhere for safe keeping:
ConanPatcher.exe.1.tmp
Rename the original one that is in the AoC install folder to : ConanPatcher.exe
Then double click it to run the patching software. If it falls over again, the patch is knackered and we’ll have to wait till they redo it. Wait till later and do the above again.
few people who bought the eu retail version of AoC. Error fatal with ageofconan.exe patcher:
Downloaded version:
” The update process did not complete successfully Please try again or contact Funcom customer service. Error code 114 ”
dvd version:
” Fatal error: Unsupported file hash format ”
on xp sp2 and vista.
Why? I’m too ugly for this update?
Well I have been playing with 0 issues all the way to level 26. Then after todays patch I am having major shutdown. I have a Windows VISTA - Phenom - 6GB RAM - 8800GT. The issue is after I login and start playing within a few minutes I get the blue screen of death with a memory dump and I have to do a hard shutdown. Is anyone else experiencing this?
im having a problem with number 7 it didnt help at all
can anyone help?
sorry number 8
it says to change the 1 into a 0 and i did and saved and nothing different is happening same thing as it did before it didnt change it at all
I am experiencing problem #8 and I have a vista computer. When I go through my files I can’t find the prefs_2.xml file. I followed the instructions exactly as it said above… but my prefs folder is empty… what does this mean?
I am kinda experiencing the same as Jud, AoC starting up, i get to see like 5 seconds of the main menu, it freezes, sound is still on though, and cursor. When its frozen it shows some really messy textures. I saw you said we should use the fix #14. Is there no other way than to uninstall the game, install it again, over and over again till we get the prefs?
PC spec:
XP Pro SP 3
Intel Core Quad Cpu Q9450 @ 2.66Ghz
4 GB Ram
Geforce 9800GTX
500 free GB space.
I have downloaded most of the patches, but once it gets towards the end it just stops downloading, i do not receive any error messages, the speed just goes to zero. Any help would be appreciate, i am running xp, and have tried uninstallling/reinstalling netc.
Hey
Age of conan keeps downloading the last little patch :S
He says ”Age of conan is now up-to-date” then u get the option play.. but when i press it just re-downloads the same patch over and over!
ive tried to reboot my pc but it doesnt help..
”you can fix this by opening up your Windows Task Manager and killing the AgeofConan.exé”
Can some1 explain this in a other way? i dont get it
For all of you having your patch freezing after a while, I solved the problem. I tried everything on this messageboard and more without result. I solved the problem by simply connecting directly with cable to my router instead of using wireless connection and turned off the router’s firewall. That was it! Hope this helps some frustrated guys out there! Good luck! Let me know!
I have a problem about download patch:
I’m getting the message: “Fatal Error: Failed to download patch file” everytime i try to launch the game. Anyone or Any idea on how i can fix this would be great. Thank you for advance. Pls i really need help
I installed AoC and it started downloading the patches, the patches suddenly stopped downloading, so i pressed cancel but that just exited the downloading thing, theres no sign of AoC on my desktop or in the start menu or whatever. I try to run to game from the cd but it doesnt do anything.
I re-installed the game and got the same problems, anyone else gettin this? I have a fairly good pc more than capable of running this game and i am running vista.
i keep getting messages that say ‘ERROR: Filesize of source file C:\Program Files\Funcom\Age of Conan\RDB1.rdbdata is incorrect!’ this continues through every single numbed rdb file. is this a game install problem? or a computer problem? please help!
i get a problem after install.
Explorer registration failed at Stage 3. ( HR=80004005 )
then i patch it and crc failed!
i have reinstalled 6 times now.
i have new pc that runs 12k on mark 06
e8400 8800gts 4gb 800 ram..
vista premium
i reinstalled it into a diff folder. than program files.
it now sems to work( no error so far)
now i am patching.
any reason why it failed to install in program files?
it installed but it was just corrupt/couldnt install patch either.
hello, my mate just got age of conan and he had downloaded it. But when he goes to start patching it is stops and starts. its like is frezzing. And when he goes to open a program his computer laggs out and crashes. So i told him to goto task manager and check the cpu usage. And he told me is was higher that the ’system idle proccesser’(ranging between 90-99). But when he ends the AoC patching proccesser he computer becomes really fast again. Can you please help me fix the problem so he can start playing.
Thank you
by the way is system requirements:
3g DDR2 RAM
Pentuim Duo Proccessers (2.14ghZ)
72.1gb free hard disk space left.
thanks mate. george
Every time i start the game up it crashes in the loading screen or 5-10 minutes inside the game! i already updated my drivers (video and sound), disabled sound, deleted shader files and it still doesnt work!!
anyone has another fix that works??
Help me Obi-wan…
Getting the “Patch, Click Play, Crash” bug. I’ve tried the framedyn.dll fix, defragging hard drive, bink tools fix, reinstalling, bypassing movie files, running as administrator, running under new acct, maybe some others that I’m forgetting. Visual studio tells me that this is what’s happening right before the crash (the error code is always 1282 and the last dll to load is usually imagehlp.dll, 95% of the time):
‘AgeOfConan.exe’: Loaded ‘C:\WINDOWS\system32\wintrust.dll’
‘AgeOfConan.exe’: Loaded ‘C:\WINDOWS\system32\crypt32.dll’
‘AgeOfConan.exe’: Loaded ‘C:\WINDOWS\system32\msasn1.dll’
‘AgeOfConan.exe’: Loaded ‘C:\WINDOWS\system32\imagehlp.dll’
The thread ‘Win32 Thread’ (0xdfc) has exited with code 0 (0×0).
The thread ‘Win32 Thread’ (0xb3c) has exited with code 1282 (0×502).
So, damn tenacious bug, if you have any input it would be much appreciated. If you fix it I’ll give you my in-game net worth, which might be half a gold
I have the same problem as
————————————–
“Stefano Lumasini — May 27, 2008 @ 5:29 pm
I installed the game, downloaded the 600 MB patch and played for 1-2 hours. I chenged the graphic setting from high (I have a 8800GTX nvidia )to medium and I had a crash with a re-start of all the system. Since then I cannot lunch the game. From the oldlog file you can see a long list of errors. Basically it looks like many files have been already registered with another ID. I un/reinstalled the game 3-4 times trying few things but it didn’t work. I’m not been asked to download the 600 MB after the very first installation (strange, isn’it?). I sent the files to funcom tech support but I still haven’t received a reply. I tried out all “General” solutions they suggested (i.e. running simpleconfig + verify/repair ecc..) but still no results.
I have the impression that the mega patch has created a problem with the patcher that cannot match the client files with the server’s files properly anymore (I’m not an informatic technician so forgive me if I looks naive )
Pls help this poor middleage man who waited for 2 years this game and can’t play it since 23 of May ,pls pls
———————————-
I have never seen the pref files , they never get created for me.
i have 8800GTX nvidia 2 , i think its the graphic card.
as for “Ragingconan” solution.
it helped me get all the patchs , which is really nice. but after that when i want to start the game i get an error that the game is already running. after a couple of tries the game and the patcher don’t load again (back to step 0)
Cake i did something that fixed my problem. i created a new user for my windows and click on the AoC , had to update one thing then worked.
so most of the problems get stuck to ur profile, as for me i have never seen a prefs file tell after the new user.
Brizzy, Try to reïnstall Internet explorer with an older version. That fixed it for me.
ITS FIXED!! if someone has a driver error or something try the new BETA driver from Nvidia and then play the game in windowed mode!! now i wont crash anymore!!
Which one? Invidia site still shows the May 16th 175.16’s as reccommended.
Hi all, after trying anyhing i ve found on the net im totally desperate with AoC. To begin my computer :
Dell XPS m1710, 7950 GTX, Core Duo 2Ghz, 2 Gig of Ram.
My problem :
The game is running really smooth and i have a pretty godd FPS after custom settings BUT everytime i meet another player while a play im getting kind of stuttering and my fps falls down for a few seconds and then come back to normal after the player leaves the area ! I have tried everything i could find, clean XP install almost 10 video drivers etc….
Plz help…imagine how unplayable it is in cities or instances…
I’ve had a problem with crashes the entire time I’ve had the game installed, but starting 3 days ago the crashes have started happening often when loading, and more frequently in game, when I actually manage to log on. This is from the windows error message that pops up before the pop-up to send error info to funcom.
AppName: ageofconan.exe AppVer: 1.0.0.0 ModName: d3dx9_36.dll
ModVer: 9.19.949.2111 Offset: 000697b4
I’ve tried a lot of fixes for d3dx9_36.dll errors I’ve seen on the tech forums to no avail.
I seem to have fixed my d3dx9_36.dll crashes by disabling the audio, by unchecking the “Audio System Enabled” setting. Ive loaded maybe 30 times, seems all is good.
@wich one
try to find it on google with ‘Nvidia Beta drivers’, i thought it was the 176 version
I bought a retail copy of the game, but could not play it.
I cannot login to AoC, and my LocalConfig file DOES look like this:
http://aoc-eu-update.live.ageofconan.com/upm
http://aoc-eu-gameupdate.live.ageofconan.com/upm
http://aoc-eu-control.live.ageofconan.com/upm
AoCLiveEU
aoc-eu-um.live.ageofconan.com:7000
conan
2
x47bb9b332ea75aaab1148f740472aa06
but when i replace it with the mentioned one, game starts announcing that US servers are online and refusing my login password.
Moreover, it does not seem logical to me to replace EU server with US server when I am in Europe.
Trying to troubleshoot this error:
impleConfig.exe - “Age of Conan Configuration Utility has stopped working.”
ConanPatcher.exe - “Age of Conan Update Manager has stopped working.”
AgeofConan.exe - “Age of Conan has stopped working.”
“A problem caused this program to stop working correctly. Windows will close the program and notify you if a solution is available.”
I cannot get these files to run after the game has been installed; I just get an error window stating the above. Please help.
Running:
AMD Athlon 64 X2 Dual core processor 4200
Nvidia GeForce 7600 GS w/512megs memory
2gig RAM
Windows Vista Home 32 bit
No Error Logs are being generated, and there doesn’t seem to be a Funcom folder generated in AppData.
We’ve tried reinstalling and a few other fixes found here and on the AoC technical boards with no luck.
About to attempt the framedyn.dll fix, but wondering if anyone else has further insight.
Thanks!