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Gamingnewslink.com - Solutions and Fixes for Sims 3 errors, crashes, and installation problems
(do not copy paste, link to this page instead)
If you encouter Sims 3 related problems that are not included in the list below, please post them in the comments box at the bottom of this page. Posting solutions (working or speculated ones) for Sims 3 on the comment box would be more than welcome. List will be updated as new problems and solutions become known.
Before moving on make sure that you computer/laptop meets the minimum system requirements to play sims 3. You can compare your system specs with Sims 3’s requirements here : http://forum.thesims3.com/jforum/posts/list/876.page
Problem #1 : Sims 3 Error message “Device 0 cannot run this title There is no video graphic card supported check your system hardware”
Solution A : If you are attempting running Sims 3 with a secondary monitor attached, The game wont work and you will get this error. Try to disable the second monitor via display properties or unplug it prior to running Sims 3
Solution B : Make sure that you have met the minimum requirements for Sims 3. If your system specs exceeds that of Sims 3’s minimum system requirements, post your system specs at the comment box at the bottom of this page.
Solution C : If you trying out Sims 3 on a laptop, make sure that the laptop has a dedicated video card installed. Intel GME has known issues with Sims 3.
Solution D : Try solution to problem #4
Problem #2: Sims 3 crashes in Buy / Build mode
Solution A: Disable and/or uninstall your anti-virus. Avg and Norton are notoriously known to conflict with Sims 3.
Solution B: If Solution A doesn’t work. Your best bet is to try the solution to problem #4. If you are experiencing this error, post your system specs at the comment box below and some details on how often you get this error
Workaround : Play the game in window mode. If Sims 3 still crashes or freezes on build/buy mode, post about it in the comment box below along with your system specs.
Credits : 3munch_bunch of sims 3 forums
Problem #3 : Sims 3 data error CRC error (cyclic redundancy check error)
Solution A: Run the Windows Defragmenter software on your system
Solution B: It appears that in some cases, users that are using the EA download Manager version of The Sims 3 may experience this error if their download is paused. To resolve this issue, perform the following steps:
*Log in to the EADM.
*Click on the red x in the upper right part of the Sims 3 download to clear the EADM cache.
*Re-download The Sims 3; do not pause the download.
Solution C: Try solution for Problem #6 listed above
Credits : Solutions as posted by SimGuru_BGY_11 of Sims 3 forums
Problem #4 : Sims 3 randomly crashes
Solution A : Sims 3 has issues with old video card drivers. Make sure that your video card drivers are up to date. Here’s a list of video card manufacturers along with the link to their driver update page. Make sure that you select the correct driver approprirate for your video card’s model
- ATI Technologies Inc.
http://www.atitech.com/support/driver.html - Intel
http://downloadfinder.intel.com/scripts-df/support_intel.asp - Matrox
http://www.matrox.com/mga/support/drivers/latest/home.cfm - Nvidia
http://www.nvidia.com/content/drivers/drivers.asp - S3 Graphics
http://www.s3graphics.com/drivers.jsp - SiS
http://download.sis.com/
Solution B: Disable and/or uninstall your anti-virus. Avg and Norton are notoriously known to conflict with Sims 3.
Workaround : Run Sims 3 in window mode and see if you still get this errors. If you do, then make sure that you’ve updated your video card drivers.
Credits : AveryJane of Sims 3 forums
Problem #5: Sims 3 freezing in game, during build/buy mode or immediately after creating your sim.
Solution : Try the solutions listed for Problem #4
Problem #6 : Sims 3 displays this error “Disk Authentication Failure” after pressing the Play button
Solution : Sims 3 has problems running on Toshiba laptops and computers with MATSHTA DVD-RAM UJ-841S DVD drives mainly because it interferes with the DRM installed in Sims 3. Follow the instructions listed below
• Click on the ‘Start’ menu on the Windows Taskbar.
• Click on ‘My Computer.’
• Right-click on the DVD drive letter you are using to run your game.
• Select ‘Properties’ from the list of options.
• You should see a ‘DLA’ tab in the Properties panel, where you can disable the DLA software on your machine.
Credits : Chad of Toshiba-Europe forums
Problem #6 : Sims 3 displays this error “A system error has occurred”
Solution : This is a generic error, post your system specs at the comment box below as this error can be caused by a lot of things
Problem #7 : Sims 3 black screen problem
Solution A: No known fix. Your best bet is to try the solution to problem #4. If you are experiencing this error, post your system specs at the comment box below and some details on how often you get this error
Solution B: Black screen errors are usually attributed to overheating video cards. Make sure your video card is properly cooled if this is the case.
Problem #8 : Sims 3 screen tearing / lines across screen when moving the camera or zooming in and out
Solution : Enable v-sync. This will cause the game to slow down for some systems though
—- end of Sims 3 list of errors —-
– please check the comment box below and tell us about the errors and problems you encounter –
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[...] of Fixes for Common Sims 3 errors How to fix Sims 3 Errors, Crashes, Disk Authentication Failure, Black Screen and Install Errors. | G… took me a while to compile all that stuff have fun [...]
How do you run Sims 3 in windowed mode?
Options > Enable fullscreen (disable this)
Is it just me or is there NO PROBLEM number 4 and a lot fo the comments refer to it.
Jeremy
I can’t even save my game anymore. Half the time it will just crash, and half the time it will just get stuck at saving (the little animation circle thing will keep going but won’t ever finish and I have to end the process).
By the way, my specs are:
1.5 TB WD SATA HD
Intel e6750 2.66 Dual Core
Radeon 1 GB 3870×2
6 GB GSkill DDR2 RAM
@ Jeremy : edited, thanks
what is a DLA?
and if i am using windows xp
how do i know which box to unable in properties?
i can install the sims 3 fine onm my computer but when it come to loading it up i get an error message ’send or dont send’ it sez theres a problem with the sims 3 launcher i also get blue screenin and black screens and the error message ‘A system error has occurred’ does anyone know y this could b happenin i really wnt t play the sims 3
Ever since I installed Sims3, i get this Application Error message popping up repeatedly: Exception EFOpenError in module avi.WUSB54EC.dll at 0000DB5F.
Any suggestions?
hi there i need some help…my sims 3 just crash suddenly without any warming…i disable my AVG and i tried the step provided here but it didnt work…my spec are:
Intel Core 2 Duo Processor P8600 @2.40 GHz
NVIDIA GeForce G 105M 512MB
4GB RAM
Running in window mode fixed both my problems. I assume getting the retail will also fix those problems.
how do u go into windows mode with xp home
Hi there!
I’m having the same problem as jay…
I tried all the solutions and nothing.
Even at the window mode, it doesnt work…
Black screen problem that occurs all of the time. And i also have the problem when it crashes in buy mode. so annoying
My Specs:
Microsoft Windows XP
Media Center Edition
Version 2002
Service Pack 3
HP Pavilion
Intel (R)
Pentium (R) D CPU 3.00GHz
1.00 GB of RAM
Same problem as Will emma and Jay, Randomly crashes to black at any given time, though music keeps playing.
Window mode, disabling AVG, and generally closing other programs does not help.
SPECS:
HP Pavilion
w/ Vista service pack 1
Core 2 DUO 1.7k
3 gig Ram
128meg Nvidia gforce go 7400
Avaiable language of this game???
Having a bad case of problems #2+#4
System Info: XP Home SP3, Nvidia 8800 GTS 640MB, nForce 570 SLI with Core 2 Duo @ 2.4 GHz, 4 GB DDR2 RAM, 900W PSU
I’ve updated to both the latest stable Nvidia driver and then later the recent beta driver when that didn’t work. Neither helped a bit. Updated to the latest distribution of DirectX with no effect. Updated nForce motherboard driver and sound card driver with no effect. Turning sound acceleration down in dxdiag didn’t do **** either. Turning the fan on my GFX card up to 90% and logging temperature while running Sims 3 didn’t show unusually high temperatures (and nothing in there is overclocked) yet it still crashed. Event viewer reports nothing out of the ordinary each time this has happened. Not running SLI cards and nothing else I run crashes. =/
I’m about to try disabling Avast, but I’m reluctant to run in window mode until that fails also. My system far exceeds the system requirement and I don’t want to have to settle for lesser graphics just because EA’s programmers couldn’t kill blatant bugs in their software…
I have a disc authentication error but do not have a DLA in my properties panel. I do not have a tohiba laptop or a matsha disck drive. I have a pioneer dic drive. I can run my game on t3 exe but when it loads to the game menu it says there is no disc and to insert it. I have practically given up. I have rang ea suport hotline and they said it is a common eror. I apparently have to download a free game from the internet and have to be conected to the net whenever I play my game. I will be screwed if I decide to not have the net because i wont be able to play it at all.
I had the sims 3 installed but it was slow while playing it. I then had some more memory put into the computer, but everytime I went to on the sims it either crashed as soon as it started up or after 10 minutes of playing.
I then took the disc back as it might have been faulty and got another. I then went to install this on the same computer, during installation a box popped up saying that I do not have enough disc space.
How is this possible when I had it installed on the exact same computer as before?
I am having #6 problems.
Haven’t once managed to load game. Goes straight to BSOD.
Stop message:
0X0000008E (0XC000005, 0XAABEA217, 0XA732E77C, 0X00000000)
tcpip.sys address AABEA217 base at AABA0000
CPU AMD Athlon(tm) 64 X2 Dual Core Processor 4400+
CPU Speed 2.07 GHz Performance Rated at 6.60 GHz
System RAM 2.0 GB
Operating System Windows XP Home Edition (Build Service Pack 32600)
Video Card ATI Radeon HD3450 Graphics Processor (0×95C5)
Video RAM 500.7 MB
Video Card 3D Yes
HW Transform/Lighting Yes
Vertex Shader version 3.0
Pixel Shader version 3.0
DirectX Version 9.0c
Sound Card ATI HDMI Audio
Sound Card Driver 5.10.0.5857
Free Disk Space 9.0 GB
I’ve installed sims 3 fine without any problems, however, when I go to game launch and click the play button to run the game, the screen goes black and then returns to desktop as if the game was never loaded.
My computer meets all the required specs.
New Dell Studio 15 Notebook
Intel Core 2 Duo Processor P8600 @2.40 GHz
512MB graphics.
4GB RAM
I have found alot of forums with similar problems, however no help on how to fix it. Cannot run in windows mode, or change options as the game never offically starts.
Please Help ASAP! Want to play desparately!
Cara
I installed the Sims 3 onto a perfectly good PC. Although I don’t have the specs handy, they more than match the ones required for the Sims 3, and it did play fine twice for several hours. Now, when I try to start up, it loads in a black screen, reaches about 7.0 of loading and then returns to the desktop.
Help!
hi i have the same problem my game loads in you then go into create a sim and it starts freezing up and crashes my pc,i have been on ea games website and took the test to see if my pc would run the sims3 and it passed i am running vista have updated all my drivers so thats not the problem anyone any idea of what to do next .
The speed in my sims 3 is not fast enough. When I switch from speed 1 to 3 it doesn’t change at all. It takes a long time for me to sleep or go to work, because the speed isn’t faster. I have tried to change the grafic, but it still doesn’t work.
If someone know, what to do about it, please send me an E-mail:
Sara.iversen93@gmail.com
Please, thank you!
I have the Disk Authentication Failure” after pressing the Play button on a ASUS laptop and I tryed your soloution and it didnt work because there wasnt a DLA tab on my properties window/box, can you please help me?
Thankyou
it says that the sims 3 launcher has encountered a problem but i can’t figure out what the problem is
please help!
buy the game
my computer system specs:core 2 duo 2,4ghz,ram 2gb, graphic card ATI radeon HD3450 512MB.every time i started the game ,it reported:”unable to start game.device 0 cannot run this title….”please help
i have a mac laptop and when i press play i have the disk authentication problem. what do i do?
I found a problem and solution incase anyone else runs into this.
Problem:
Computer Crashes/Battery Dies/etc while your game is saving. The next time you try to load The Sims 3 the game crashes on the initial load screen before it starts to say all the silly things like “Unloading Loading Screens”.
Solution: First go to your documents folder.
*Mac: Go to your home folder(Shift + Apple + H). Browse to Documents
*Windows: Go to your “My Documents” folder.
Then browse to Eletronic Arts/The Sims 3/Saves/ and delete the save of whatever game you were in when the crash occurred. DO NOT DELETE the backup file. Then rename the Backup file by deleting the “.backup” portion of the filename. All should work now but you will lose everything up to your last save point.
Hello, I’m experiencing the “Sims 3 displays this error ‘Disk Authentication Failure’ after pressing the Play button” thing, but I don’t have a Toshiba, I have an HP. Any help would be really appreciated.
I’m having the black screen problem too, I’m glad I didn’t pay for this game, ugh!
I had a blue screen of death crash with my hp computer (mainly problem #6) while playing The Sims 3. It’s code number was stop: 0×00000124 (0×00000000, 0xB2000010, 0×00010C0F). I could play anywhere from five minutes to four hours and my computer would crash randomly. I have a nvidia 6150se nForce graphics card, which I have been keeping up to date. After contacting my computer manufacturer and EA, I finally decided to e-mail Microsoft. I’m still testing my game, but it seems like what I did helped stop the crashes; however, it does lag or slow down at times. First, I disconnect from the internet completely. Then, I disable my internet security (Norton), end all unnecessary background tasks in Task Manager, and disabled many startup programs in msconfig (I’m running this on Vista). After that, I tested my RAM and video card, which all came up clean. One thing that really helped me was to close the game down periodically and come back to it a few seconds later. By watching Task Manager while doing this, I realized that closing down The Sims 3 reallocated about 75% of my memory (It was at 80% in the game and 20% after exiting). Another thing is that it didn’t make a difference if I was in full screen or windowed mode. One other thing I did was type in sysdm.cpl in my search bar in the start menu, went to advanced in that menu, and click settings, where I changed one of the options in the system failure section that said kernel memory dump to small memory dump. I got that info from Microsoft. Like I said, I’m still testing, so I don’t know if this works or not, but it seems to be doing fine (knock on wood). I’m hoping it can help some of you guys out with the BSOD crashes. It was so frustrating, and I’ve done a lot of research on the problem. I can’t guarantee these steps will work just so you know; I’m not an expert on this. I also suspect this problem is related specifically to the game’s programming, and hopefully, it can fixed by a patch.
Thank you for the truly helpful article.
*Sorry about the really long post.
I’d like to give credit to Microsoft Tech Support for these
these troubleshooting steps.
Hey,
I have a completely new computer with an ASUS graphics card, and my system preferences exceed those of the min by far, for instance I have 2gb of ram, etc. but yet I still get this error message. Any help?
I keep getting error #2, even after i tried all your solution.
my specs are,
Intel(R) Pentium(R) Dual CPU E2200 @2,2 GHz
Memory 3326MB RAM
Display NVIDIA GeForce 8400 GS
sorry, for my last post, what i meant is i keep having problem #1.
Hi. NOTHING HAPPENS!! i put the disk in and nothing happens it dosent even get recognised on my dvd drive. Theres no problem with the requirements - my laptop meets them all - and my disk drive works as ive tried other disks, also the cd is fine as it runs on my friends laptop which is the same as my laptop….SO WHY WONT IT WORK ON MINE!!! PLLEEEAAASSSEEEE HELP
The game crashes especially in build mode and while saving. EA did a poor job this time. A lot of hype was created by EA for this game but sorry to say that they haven’t lived up to the mark this time.
I m using Macbook Pro 2.4Ghz, 4GB DDR3 Ram, 320GB HDD, 512 MB GForce 9600M with Boot Camp for WinXP Pro.
All, I was pulling my hair out trying to figure out why I kept getting a black screen as list in problem #4 …
Solution my problem
FOllow all the step listed below #4. Now if you have the AIM prompt to upgrade to the lastest version, upgrade. This seems to jacking up the load of SIM3. Works fine with the excepts of over heat crashes.
Hi all,
I had the same strange problems. I bought the game and tried to install it. Everything went right. But then I wanted to play it… and it keeps crashing. Mostly during saving.. which corrupts the save.. I got no error. I tried it on Windows 7, Vista and eventually on Winxp X64. Nothing worked. I updated all my drivers etc. Nothing worked. Then I removed my 2nd graphics card.. so no SLi anymore… It looked like that fixed the problem.. I suddenly can play for hours now… but it still crashes once and a while… but the crashes are different then before. With both graphic cards in my pc it just closes down Sims 3 and let me see the desktop. With one graphic card it just freezes once in a while… very strange.. But it’s better playable… when saving alot…
My conclusion: EA made some errors creating the game.. I hope they will soon notice the problems and create a new patch… this is very crappy!!!! But the game is awesome
Random crashes, have tried disabling anti-virus (running Avast), running in windowed mose with default settings, all my drivers are up to date and I have cleaned my registry.
I’m running Intel core duo 2 gig processor (operating as 4 gig), 2 gig ram, NVidia 8600 video (512mb), realtek HD audio. XP service pack 2.
I tried the no-cd crack option that works for securom conflict crashes and that didn’t work either.
Okay, my game freezes when any Sim, even the butler, goes to clean out the refrigerator. There diamonds still rotate on the head and the music and sound affects, like a washing machine and the norm music will still keep going, but everything is frozen, i have to unplug my computer countless times. I tried getting a new refrigerator, didn’t work. I have the 24′in. Mac, new at the beginning of this yearish, and i have no clue whats going on. Please go to my website to contact me! Please!
Hi.. So I have a problem that I haven’t been able to find a solution for yet, so I am hoping you can help.
I have installed the game on my computer, but I can’t get past the launcher, when I press play this message appear:
Unable to start game
error code 282
What can I do, I am running Vista, and I meet the system requirements, does anyone know what the problem is ?
Hey,
My game just randomly crashes when I try to load a previous family.
I get past the loading screen, but after a few seconds of loading the selected family in the main menu, the game crashes.
Amyone know how to fix this?
My sims 3 was fine. I have played for 2 days and now it won’t let me play. I get a black screen at the exact same part every time, when I’m loading my family. Why is it always the same part? There are no scratches on the disk, my laptop is not overheating, HELP!!
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MY GOD! i just bought sims 3 new from ebay i get home get excited tear it open chuck in the disc drive to hear
click click click as it spins around. but nooo it doesnt load! no installation instructions appear. nothing! it wont reconise it. on sims 2 it works fine! every other disc it works fine. how do i fix it? i also heard people were complaining of the same prb to.
Wow!thank you so much you don’t know how happy I am i found this site!I had Norton and thats why it was crashing!I fixed that and now the sims 3 runs perfectley!The sims 3 is so much fun and people say its a rip off but its not!Thanks again!
I was having the disk error problem for SIMS 3. EA has just (FINALLY) released a patch for Sims 3 to take care of this problem. I have a Toshiba computer and downloaded the patch thru EA’s download manager and it worked perfectly after that.
hiiii, i was able to play the sims3 fine like 3 times but today its not letting me, everytime it gets past the into movie thing and to the loading screen i get a message the”the sims3 has encountered an error” and askes me to send an error report or not. i don’t knwo if its relevebt but i did only just get the update of the sims3 this morning, i don’t know
please helppp
i just bought the sims 3 friday and i installed it.and it plays but its slow..everything on my computer is fine except the cpu..its not a 2.4 ghz processor..soo what should i do??
Hi - I’m at my wits end. Same problem as Sam.
Cannot install the sims 3 at all - even though I’ve triple checked that my system meets the minimum requirements.
Have purchased more memory, have a Nvidia Ge 6200, which I know isn’t brilliant but is on the list of acceptable cards.
Have tried ending all applicaations and processes through task manager, have tried manually installing etc but the disc doesn’t show up and when I go to the DVD-ROM drive in My Computer and click on it, it freezes my whole computer.
Currently in email correspondence with EA tech support, but reeeeeally not helping.
Has anyone come accross this before? Any help that anyone can give will be soooo appreciated. Thank you.
Not sure what info is any help so copied this from my DxDiag file I sent to EA:
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090206-1234)
System Manufacturer: Compaq-Presario
System Model: RR501AA-ABU SR2129UK
Processor: Intel(R) Core(TM)2 CPU 6300 @ 1.86GHz (2 CPUs)
Memory: 1024MB RAM (slightly wrong as actually have 3 Gb now I’ve installed more?)
Page File: 716MB used, 1731MB available
DirectX Version: DirectX 9.0c (4.09.0000.0904)
I have done what its says for problem #6 the first one and it still says “no disc” ugh help
I bought the Sims 3 yesterday. When i got home to play it, I inserted the disc into my Macbook Pro and it spit it right back out 30 seconds later. Today, I went back to BestBuy to exchange the disc, and tried it again. It did the same thing… Why is it doing this and how can i fix it??
Hi! Im having a problem with problem # 7. i dont have the correct specs. my brother manages to fiz it but not for long. and he wont tell me how so i turned to u guys so can u plz help with my incorrect spec problem
Same problem as Jay. Random crashes.. shuts my laptop down as if i turned it of suddenly .. It works fine on an old xp computer that i have with stats way less than what this one has. I also have the nvidia geforce 8800 card I have tried every posted fix i could find
Hey,
Game shuts down in build/buy mode. I have updated All drivers from website and disabled AVG and it still shuts down.
my Specs are
Windows Vista
Processor: AMD Serpron(tm) 3800+ 2.20GHz
RAM: 2.50GB
System Type: 32-bit Operating System
Have i missed anything off?
Hope you can help.
Becky
I had an issue with sims 3 loading to a black screen with only the cursor and sound. A reinstall of XP and SP2 without using the ATI drivers fixed it instantly. Using the XP drivers allowed direct 3d at level 8 and 9 to run and the game started no issue.
I noticed something interesting
my sims games will load and play fine on live mode-even buy/build mode UNLESS I buy or click to many items (specially change the colors of designs) i think my computer can’t keep track of all the reversable date (the arrows that you click as an undo) if a I move an object to 50 different spots it will crash because it can’t sustain those 50 spaces in its undo memory. same with create a sim. If I have more than 20 changes that my computer has to remember it will crash.
I wish there was an option to get rid of the undo I believe it the ource of the crash for most games. Computers can’t remeber so many changes despite meeting minimum requirements
i just installed the sims 3 and everytime i play for a few minutes my entire computer will randomly shut completely off, going from whatever i was doing (creating a sim because that is all i have time to do( usually 3-5 min)) to instantly a black screen and the computer totally shut off, no error message no nothing. when i boot up after the shut off windows tells me it has recovered from an unexpected shutdown and asks what mode i would like to start windows in (normal / safe etc)
my specs:
Sager np5793
running windows 7 ultimate RC 64bit
C2D T9300 2.53GHz
4GB DDR2
GeForce 9800M GTS 512mb
2GB Intel Turbo Memory
How do u disable your virus protection?
off
Error:
Unable to start game
Service initialization failed (0×0175d824)
My sistem:
2,5 GB
windows sp3
DirectX 9
ATI Radeon HD 2400 PRO AGP
Processor AMD Athlon(tm) XP 2400+
Who knows a solution?
I’m having the same problem as the first #6 except I’m not running a toshiba laptop, I don’t have that disc drive, I meet all the system requirements, and I’m not using DLA.
What the fuck EA.
It’s called Beta Testing.
I installed Sims 3 just fine, it loads up properly, but for some reason once when i pick the only town I can play on my computer restarts itself. What can i do to fix this problem?
**Answer for JOE and BECKY below this message**
(Game Crashes)
Cheers for this site! My game started crashing all of a sudden to the point where I couldn’t even create Sims, and I had only had the game for about 2 days. Anyway your driver information worked brilliantly, and though I have not appeared to have any problems with AVG, I may consider disabling it while playing. Apologies for taking up space, just wanted to say thanks a million!
JOE and BECKY - I had the exact same problem as you and I’m sure many others. Try updating your driver. You can check the type of driver your computer has by doing the following:
Right click on MY COMPUTER
Select PROPERTIES
Select the HARDWARE tab
Click DEVICE MANAGER
Expand DISPLAY ADAPTER by clicking on it
Listed here you will see the brand and model of Video Card that you are using
Double click the listing and click the DRIVER tab
Once you figure that out, all you need to do is go to the appropriate company site listed above for your particular driver and download the update. If that doesn’t work (and it probably will), try disabling your virus protection.
The sims 3 worked fine here, till the latest patch. After the intro movie, in the beginning of the loading screen, it just shuts down. I’ve updated all drivers, shutdown AVG, but still it just shuts down. Someone who knows the answer for this problem?
I have played The Sims 3 before and had no problems at all, except for occasional crashes. Thats not a big problem. Recently, when ever I press the play button on the Sims 3 launcher, the game trys to start and then turns into a window of black. Also another window pops up that says, “Unable to start game. Service initialization failed (0×0175d824).”
Please help
thanks
Check out http://shutt16.wordpress.com/2009/06/07/sims-3-driver-display-error/ for a good article on dell display driver failures with the Sims 3 game!
Running it in windowed mode works for me, though the game’s running a little slower than in full screen mode due to all the stuff in the background, but still beats getting the bsod after playing for 20 min.
Problem #1 but weird variation, game runs fine until random crash then if try and play again get Problem #1 and can’t play until I restart the computer. Computer exceeds requirements, have Norton turned off but still get a random crash after say.. an hour? Any help greatly appreciated, Thanks x
PLEASE HELP! this has been aggervating me forever! my sims game crashes to the desktop (it doesn’t ex out completely, i can click back in) but when i click back in the cursor is off..like when i click on options my sim’s head will come up! my game crashes every five minutes and it is SO annoying! email me or reply to me please! dinosaursx@hotmail.com ….
im just getting the black screen for a couple of seconds when i open up game ( no loading or nothing ) then it closes and goes back to my desktop this is ridiculous my pc is a gaming pc my boyfriend plays army destructor games which require way more then sims 3 and work fine for him why am i still getting the black screen of death … help me please … neonblue2323@hotmail.com
I am having a problem i have not yet found anyone mentioning in any of the fourms the problem i am having is sims who are fat/skinny wimpy/muscular are all shown the same except the torso and legs are offset from the rest of the sim creating a seam around the neck waist and ankles and with the extremes it is much more than a seam its a compleate disconnection of the limbs and torso from the rest of the sim the rest of the game runs smoothly and it perfectly playable but it is a rather annoying glitch
HELP ME
im dying here!!
ohk so,
evrytime i click the desktop icon or try to open the sims 3 any other way i get an error message that reads:
the application or DLL C:\windows\system32mscoree.dll is not a valid windows image. Please check this against your installation diskette.
it wont open and i even tried to take that disk back and reinstall the game of a new disk but i still have the same problem.
the game worked at first, and this is driving me crazy!
can anybody help??
please!!
xx.
Sims 3 was working fine a few days ago but now when I go on the Sims 3 Launcher and I click play it wont play. It just says
Unable to start game
Could not locate required directory [..\..\GameData] [AssetsBuildDir]
Can someone please help me??
Hey! So sims 3, what a crock of shit. I got the disc authentication failure error thing, and now it’s gone so far as to delete my disk driver software. Anyone know how I can get it back? Help would be greatly appreciated! xo
I have installed this, no trouble at all; went perfectly fine, updating also went fine.
Game starts up fine, but I can’t get any further than the Create-A-Sim section. After 10 minutes or so the game just closes, without any error or whatsoever. (This also happened before I updated it)
All my drivers are up to date, I meet all the system requirements, I uninstalled AVG, I don’t use the launcher to start up the game, I’ve tried windowed mode, … I tried every possible solution and yet I still get the same issue every time. It’s quite frustrating… What am I doing wrong?
I have a Intel Pentium 4 CPU running at 3.09 GHz, 1.50 GB RAM and a ASUS Radeon 9600 XT.
If anyone could help me out with this, I’d be really grateful. Thanks.
I’ve downloaded sims 3, done what i needed to do, when im installing it i get this feature transfer error File:F:Game/Bin/bin/cs-CZ/Sims3Launcher.resources.dll
Error:Incorrect Function
please can you tell me how to fix this
i really want to play
Alternate fix to #4 (works for me): first of all i have an EVGA 260GTX and the game kept freezing with all the #4 listed fixes applied, when i forced the videocard vent to 100% it stopped crashing (tested it twice), i think that in my case the game crashes when the gpu temp (using evga precision to monitor it) reaches 62C and over (69C was the max stable temp), sound weird but with the card below 60C the game works great and with all the graphic setting set to max, antivirus on, 1680×1050 fullscreen mode and max antialiasing.
Hope this helps someone, have a nice one :).
when i put in the disc nothing happens it just stays on the same screen and its in perfect edition and i have a windows computer no mac help me !!!!!!
insert disc but program will not launch even if i click on the icon
HELP!
Sims 3 crash problems - strange one this…
my wife and I have SAME SPECS machines. we have the same OS, same software…
Works great on my machine, black screens on hers.. I have the NOCD Patch so I can run it without the CD, she doesn’t…
Specs:
AMD Phenom Triple core 8450 2.1ghz processor
Asus M3N78 Motherboard
Nvidia 9600GT XXX OC Edition
450w PSU
4gb DDR2-667 Ram (Generic)
I’ve just installed the EVGA tool to see if that helps it at all.. but I don’t know… her PC runs 8 degrees C cooler than mine (I have more fans, the only difference is case!) but I do have 3 hard disks compared to her 2. otherwise all the same…
I’ll post if the EVGA tool fixes the problem
I was wrong.. didn’t work…
Ugh! Okay so my parents just got this really nice new PC computer and I thought sims3 would work perfectly on it but it sucks. This is what always happens, the computer screen flashes black then come back and the screen is so dark I can’t even tell what’s going on. Then it keeps flashing until it finally crashes.
:(
It sucks and I can’t even play for more then 5 minutes before it starts to freak out and I don’t think my parents would like me to uninstall the anti-virus. We have McAfee or something.
HELP ME PLEASE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
While playing the sims 3, I saved my game and in the middle of saving the game it crashed! After restarting my computer (again), it shows that my file is still there, but it doesn’t show the family. It shows the outline of the family and when I click on it to play it, it doesn’t play at all. Any advice in solving this problem? This is the first time it has happened to me and I will be extremely upset if I can’t get my original file back.
please help thank you!
Otherwise, I will have no choice but to start a brand new file.
Hey guys I have collected some ides for fixing from different site, maybe things that are missing should be added in this thread.
-unplug computer from the internet
-usenewest direct x (10)
-use newest .net (3.0)
-use newest graphics driver
-do not use overclocking
-delete all previous sims games and drivers
(for a clean install of new software)
-clean install for all software (cleanest is format PC)
-us newest sound and board driver
-get the pc cooler (either graphics card or cpu overheat -> blackscreen/sound freeze)
-do not use a second monitor (disable second display)
-do not use anti virus software
-play game in windowed mode
-run defragmenter
The fixes should be done beginning with the ones that do not involve radical changes like formating.
What is missing in this thread is the fix to SWITCH OFF THE INTERNET ENTIRELY. Because the application constantly checks the EA servers for authentic software, these checks crash the game/pc because the servers are not fast enough or too busy or send wrong information.
Maybe EA intended to crash the games on purpose when it finds out that the copy is a crack. But the wiered thing is that it also happens with software that is bought. Mine for example is from amazon, I dont think they sell pirated software.
ever since i downloaded the sims 3 i start playing it but in the middle of the game it freezes and the screen turns black or blue if anyone know how to fix it pls tell me thanks pla write me an email on rebekahborg2@hotmail.com thanks
Hey
First of all i’m experiencing ‘problem #4′ and it is obviously very frustrating
The second thing is that it works perfectly fine on my sisters laptop - even more frustrating!
Lastly, i would list all of my specs but i really don’t know how to find out my specs as i’m really not good at computers. I JUST WANT TO PLAY THE GAME!!!!!!!!!!
Any help will be great, cheers.
Hey
First of all i’m experiencing ‘problem #4? and it is obviously very frustrating
The second thing is that it works perfectly fine on my sisters laptop - even more frustrating!
Lastly, i would list all of my specs but i really don’t know how to find out my specs as i’m really not good at computers. I JUST WANT TO PLAY THE GAME!!!!!!!!!!
Any help will be great, cheers.
Email me at donka@f2s.com
Hi
I get terrible screen tearing when playing sims 3 and am not sure how to enable vsync? My video card is ATI X1300 pro.
Help would be greatly appreciated!! :o)
Hi, I installed Sims 3 just fine however when I try to start it, it goes perfectly fine at the beginning and the whole EA thing appears but after that I get the blue screen of death and my computer restarts. I have no idea what to do and I don’t understand computer jargon but here are the specs for my laptop:
Processor: Intel(R) Core(TM) 2 Duo CPU T7700 @ 2.40GHz 2.40 GHz
Memory(RAM): 1014MB
System Type: 32-bit Operating System
Thanks and I hope you reply to this soon.
I bought Sims 3 Yesterday & Uploaded It Onto My Vista. It Was Quite Slow But It Worked Fine. After 20 Minutes Of Playing The Screen Went Balck And It Started Clicking. So I Decided To Uninstall It And Try And Re- Install It.. But Everytime I Go Onto Computer, Then On Sims 3, Right Click & Install But Nothing Comes Up. Ive Been Trying All Day And It Doesnt Work. If You Know hat I Can Do Please Writee Bcak On Here But I Would Much Prefer If You Could Send Me An Email
loopyheather@fsmail.net
Thanks xx
OMG!
i CAN NOT get my sims 3 to work
it keeps saying
CRC error: the file C:/Program Files/Electronic Arts/the Sims 3/GameData/Shared/Packages/FullBuild1.package doesn’t match the file in the setup’s .cab file. The medium from you are running the setup may be corrupted; contact your software vendor.
Abort Retry Ingore
SOMEONE HELP ME ! ! !
I’m having a problem saving my sims 3 game, It’ll save if I save almost as soon as I start playing but after about five minutes I’ll just get an error 13 when trying to save. I’m fairly certain it hasn’t got anything to do with my computer. I’ve tried everything from Disc checking, uninstalling programs, defragging my hard drive, deleting the bad file but nothing works. This is just so frustrating
[...] habe ich im Netz gefunden: Quelle: How to fix Sims 3 Errors, Crashes, Disk Authentication Failure, Black Screen and Install Errors. | G… Problem #1 : Sims 3 Error message ?Device 0 cannot run this title There is no video graphic card [...]
When I click the “Sims 3 Game Launcher” to start up the game or install official game content from EA, an error box pops up saying: Sims3Launcher has encountered a problem and needs to close. I meet and/or exceed all minimum requirements for the game to run and have emailed and been on the phone with EA with no help. Has anyone had this problem and figured out a fix for it yet?
When I go on create Sim my sims body splitz if I want make him Fatter.Please help
Every time i try to put a house on a lot, it freezes while it is procesing. Does anyone know how to fix it?
i downloaded custom content and the first few times i did it worked…but now that ive downloaded more on the sims 3 game launcher and select the content i want installed it doesnt work…i tried deleting my already installed content from the launcher and then it still doesnt work!!! Help me please!!!
i also keep getting a blue screen switching in beetween build and buy modes… please help id really appreciate it!!
thanx
- Kasey
I cannot see my sims that I create. They are black with green and red lines all over them. Sometimes I can see them, but only for a split second or two. I can’t see other sims either. Also, some floors, like wood, don’t show up. They flash red and purple.
I know that other people have this problem. I just can’t find an answer.
I saved my game in 3X mode and it now loads in 3X speed but thinks it’s at 1X speed….how do I fix this? everything is too fast!
whenever i start my game and move into a home and then i tell my sim to do somthing and then they get stuck in the mailbox and cat do anything. if there is a solution to this please let me know. thanks
After I installed Sims 3, I’ll click it to play it and it tells me that the application failed to initialize properly…how is this fixed? thanks!
My problem is that it crashes when i click playon game launcher.
I have 2Gb RAM
160Gb Hard Disk
17inch TFT monitor
Geforce Nvidia 8800GT 512MB DDR3
IntelCor2Duo E4500 2.20GHZ
I have installed new windows xp For 2 times but it still Show’s the error…
Device 0 Video Card Not Supported
I Don’t Know What To Do I have been waiting to play this game for years and when it finally released i can’t so plz if you know plz help me
Mine dosen’t even open. It crashes when loading the game, in EXACTLY the same place. Contacted EA, they keep giving me crap ideas, and my Dad’s Vista (which I play on cuz it looks better than on my laptop.) meets all the requirements.
Mine does freeze randomly everytime I go to play it. I tried all i can but nothing seems to work. My specs are as follows:
Pentium 4 2.4GHz
1 GB Ram
Windows XP Media Center
ATI Radeon X1600
19″ Dell Monitor
YOU NEED 2 GB OF RAM TO RUN THE GAME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I admit, my laptop is NOT up to the required specs of the game, so it runs a little slow.
I WAS having serious problems with the BSoD, in the “black screen with sound” flavor. I updated ALL my drivers and my WinXp, I disabled my internet, and I played it in Window mode. Played the game again all last night without a single crash.
So, if this variety of BSoD is your issue, you may want to give those three things a try, specifically.
AHH Chris, i am having the same problem!
no solution.
My sims just get stuck in the mailbox and the actions just flicker on and off and do nothing.
I really hope there’s a solution for this..
I’m running it on a mac also.
CORRECTION for AJ:
No for XP you only need 1 GB RAM. Read the requirements carefully. Requirements can be found on the cd in a readme or after install in startmenu folder of ElectronicArts->Sims3 in a readme.
HOW TO GET YOUR SYSTEM SPECIFICATION:
VISTA: open Startmenu -> enter “dxdiag” in the search field(opens direct x screen) -> click “save all info/alle info speichern” -> save this to the desktop (file on desktop is readable with editor) -> copy and paste content of file on the net
XP: open Startmenu -> click Ausführen/Execute -> type “dxdiag”(opens direct x screen) -> lick “save all info/alle info speichern” -> save this to the desktop (file on desktop is readable with editor) -> copy and paste content of file on the net
ANOTHER TIP:
Use EAs support site or the support pages delivered when installing the game: can be found in startmenu folder of ElectronicArts->Sims3->technicalSupport.htm/Technischer Kundendienst.htm (something like that)
PLEASE POST YOUR DETAILED SYSTEM SPECS AND PROBLEM FOR BETTER HELP:
The more info the easier it is to find the problem. It is not of any help spaming the thread with help messages without any details or agreeing with others that it isnt working.
sims3 crashes in buy mode, I’ve tried everything and everything is up to date. Not sure but think it has something to do with downloads, because all of my lots are very expensive where as they weren’t before I had to restore my computer.
sims3 crashes in buy mode, I’ve tried everything and everything is up to date. Not sure but think it has something to do with downloads, because all of my lots are very expensive where as they weren’t before I had to restore my computer, and redownload game. I’ve updated drivers tried just about everything nothings working
My game messed up and I don’t really understand what happened. I got the launcher error that alot of people have been getting so I tried going directly to the game and it just pulled up pictureveiwer so I went to uninstall the game and it keep giving me the message error with whatever file. the device is not ready to uninstall. I don’t get it. Can someone give me advice on how to fix it? Also BTW I have a Windows XP
@ Kate
LAUNCHER(or EADM)-ERROR + POSSIBLE FIXES
1. read the main post and the tips I gave in the posts above.
2. the error can be caused by a corrupted download try to delete all corrupted or paused downloads from the EADM
3. the error can be caused by corrupted config files in your Sims3 custom content folders found under My Documents\Electronic Arts\The Sims 3\
Delete this folder after saving a copy to another location, if this works, start the game again: the game recreates the structure of this folder and you can reinstall your custom content.
4. the error can be caused by corrupted files in the main game folders found under Programs\Electronic Arts\The Sims 3\
Try cleanly uninstalling the game, after saving all your custom content, and reinstalling the game again
5. if you really need a clean system: format your computer and reinstall Windows with all the up-to-date drivers and software
Here are the requirements and possible SOLUTIONS TO VARIOUS PROBLEMS (some already mentioned in the main post):
-use newest directX version (9.0c for XP, 10 for Vista)
-use up-to-date version of OS (newest Service Packs, relevant updates)
-use newest .net (3.0)
-use newest graphics drivers and tools
-us newest sound and board drivers
-do not use overclocking
-delete all previous sims games and drivers
-clean install for everything(format PC is the hardcore version)
-get the pc cooler (either graphics card or cpu overheat -> blackscreen/sound freeze)
-check hardware compatibility of your system components (for self modded computers)
-do not use a second monitor/or graphics card (disable/uninstall second display, do not use SLI/disable SLI in BIOS)
-do not use anti virus software/Firewalls or adjust Firewall(crazy but EA-recommended)
-unplug computer from the internet
-play game in windowed mode
-run defragmenter
-in Vista: give the Launcher, EA Download Manager and/or Sims3 Game Administrator rights and XP Compatibility mode (for that open the attributes of the applications)
-add the EA website and download servers to trusted websites (in your firewall settings and/or internet settings of windows)
Hope that helps a little.
ADDITION:
the most important thing you have to do first, check the minimum requiorements of the game for your system (check whether your graphics card is supported, how much RAM is needed etc.
My sims 3 disk plays sometimes and other times it says “no disk inserted” when it is in their..I dont know what is going on with it but I never had these problems with the sims 2.
Maybe your disk has scratches or is dirty
PS: Or maybe your DVD device is to old: try updating the drivers.
My Sims 3 error is that sims are disappearing from their families. I’ll load a saved game and all of a sudden a sim is missing and their icon isn’t even there. Please help!
no I checked it, if it wasnt in the case it was in my computer, it keeps saying “disk authentication failure” i checked other websites and this happens to alot of people, there’s supposed to be a patch for it but i havent been able to find it.
Sims 3 Error message “Device 0 cannot run this title There is no video graphic card supported check your system hardware”
Solution A :WHAT DOES THIS MEAN????????I have the same problem………… If you are attempting running Sims 3 with a secondary monitor attached, The game wont work and you will get this error. Try to disable the second monitor via display properties or unplug it prior to running Sims 3
my problem is that i was play perfectly fine until I install the new patch, I follow all the instructions before, like do it in a clean install, no caches, no mods, no downloads, everything install perfect but I had the desktop crash in build mode issue. I back to the previous version 1.2.7 and the game run perfectly, any one knows what happen? I just want to play and I really want the fixes of the new patch
@MArlena
Try to reset your sim:
open the console by pressing Ctrl+Alt+Del (for germans Strg+Alt+Entf)
then type into the console “resetsim SIM_NAME” or type “help resetsim” this shows how to use this.
@Monique
You maybe have 2 graphics cards installed or 2 monitors in use for the computer, ask someone that knows a little about computers, u should not use 2 cards or/and 2 monitors.
Other reason for this error can be that your graphicscard is not supported by the game check the requirements of the game and your graphics card info.
@saidav
actually I had the same problem, but luckily when turning of internetconnection everything works fine. I also do not have any da….. clue why this is the case.
I cant get the sims working on my Desktop either, its only working on laptop. I think this issue is not solved so easily and fast, I am not even sure whether they will fix it at all.
I think that it is an issue with incompatibility with a lot of systems, because EA made the game available for so many platforms, but thats just a guess,
A 90% chance that the internet and security tools of the game are the biggest reason.
Actuallly I didnt even encountered the problems the new patch fixed, it was just small bugfixes for me and not a huge step into compatibility mode
Sorry First was for Nanette
This is for Marlena:
I think the Sims3 patches cleared this issue, download the latest patch with the Launcher.
Otherwise check your DVD drive: update drivers or try a newer drive.
I know there was a fix, but I cant remember where? My favourite citation: Google is your friend!
@MArlena
You have to google wisely my first hit was the following, sounds kind of helpful:
Unfortunately for some of us, the recently released Sims 3 can cause some headache, especially due to some unwanted errors, like the “Disc Authentication Error” message many people are reporting (which appears to be generally connected with the “MATSHITA DVD-RAM UJ-841S” device. But don’t worry anymore! Thanks to Electronic Arts we have the answer to correct the disc authentication error on your computer!
According to an official troubleshooting message, this disc authentication error in The Sims 3 usually appears when or if your machine has DLA installed on it (software that allows DVD recording by drag and dropping). Here is what you have to do in order to deal with this problem and solve it:
- Click on the Start menu on the Windows Taskbar.
- Click on My Computer.
- Right-click on the DVD drive letter you are using to run your game.
- Select Properties from the list of options.
- You should see a DLA tab in the Properties panel, where you can disable the DLA software on your machine.
If disabling the DLA software from the Properties panel does not solve your issue, you can also try to update the drivers for your DLA software through the manufacturer’s website. If updating your drivers still causes you to get the ‘disc read authentication’ error, you might want to completely uninstall your DLA software using the ‘Add or Remove Programs‘ tool in the Control Panel.
If you have no DLA but still receiving the Disc Authentication Error message, you should try to turn off or uninstall any disc emulation software you might have (such as Daemon Tools or Alcohol 120%). Hope this solves you disc authentication problems in the Sims 3 and you can fully enjoy your game!
I will be away for about two weeks, so I cant answer questions, be patient.
PS: I have send a support issue to EA for my problem with the computer and sims3 and have attached the direct x diagnos file.
I will let you know when they find a solution, maybe its of help for others.
thank you for your answer we wait for you
i have nvidia geforce g 105m and when ever i click in buy mode sims just exits buy it self
ive tried everything
i have nvidia geforce g 105m and when ever i click buy mode it just exits by itself
ive tried everything
My crashes at the load up screen. EVERY time it gets a little way (not even a 1/4 of the way) and crashes at the same exact time. I’ve tried un/and re- installing SEVERAL times. I’ve deleted all of my custom content. Deleted the previous saved files and everything. STILL it crashes the same time. I can’t even put it in window mode cause I can’t get past the loading screen. Help?
Thanks in Advance
Tonya
Heyyyyyyyy back again, I actually have Internet here weeehuuuu, in the middle of the mountain in Bavaria
Ok to the answers.
@Sara
Did u check wether your graphics card is supported (in the requirements)? See this website of EA to CHECK YOUR SYSTEM:
http://www.ea.com/games/the-sims-3
On the left side simply click “Perform your check now!”
If you tried all the above listed tips and sites contact EAs DIRECT CUSTOMER SUPPORT at:
http://customersupport.ea.com/
There you can first search for help and then send an email with details about your problem: I have a question answer thingy going on right now with them, they are quite fast with answering.
@Tonya
To put into windowed mode, go to the custom content folder and open Options.ini with a texteditor.
Search for the word fullscreen there change fullscreen=1 to fullscreen=0
For the CRASHING ON UPLOAD specially read the following:
http://tinyurl.com/clearTempFiles-Sims3
For CRASHING IN GENERAL read the following:
http://tinyurl.com/crash-Sims3
http://tinyurl.com/lowerGraphics-Sims3
http://tinyurl.com/easyinfo-sims3
http://tinyurl.com/endTasks-Sims3
i have 2 high end machines with more than adequate video cards, and yes the cards have the latest nvidia drivers for each. in addition, extra cooling is applied to the machines externally via small fans blowing fresh air at the cooling intakes. both cards run hot, and only on the sims. further, resource use jumps far higher than with any other program. for example, guild wars boosts resource use from about 27% to about 35%, but the sims boosts resource use to 67% and higher. i can run nearly every other program i own simultaneously with less increase. the boxes are both 64 bit with 6GB of ram for one and 8GB of ram for the other. the OS is Vista Ultimate, and AV is McAfee on the former and Kaspersky on the latter. The cards are: nvidia 9800 GT with 512MB on the 8GB machine, and nvidia GTX 260 with 896MB on the 6GB machine. my thinking is major memory leaks. so far, the GTX 260 has not failed, but the 9800 GT certainly has any time the external fan is not porperly aimed. the weird thing there is the 9800 GT does not get nearly as hot as the GTX 260. speedfan shows a 25 degree lower temp on the 9800. both machines also have intel quad processors. sims 3 is the ONLY program of many high end games to cause any trouble for either machine.
my the sims 3 crashes in build/make a sim mode. When it crashes it comes a blue screen with lots of words and it immediately restart my pc…my pc is of 2/3 years ago.
HELP! THANKS:::)
@blacked out of sims
I noticed the same things. My guess is similar:
I think the programm is buggy concerning detail level of the graphics in game (backface culling, edge reduction etc.) thats why it always crashes when zooming or panning to fast in the game world. Also the crashes when going from create a sim back to the map is caused by that. It must have something to do with the cash and pageerrors, graphical data loading from disk to cash.
I guess the reason for this is that even the same graphics card can differ dependend on the manufacturer: for example my RADEON is developed by HIS and the game does crash although the card should be supported.
But I say it again, this is just a guess.
@Francesca (are you german?)
READ POSTS ABOVE AND SEND DETAILS ABOUT YOUR PC
My game crashes when I try to start a game. It loads perfectly etc, but when I pick the town I want to go to and press the button, it just crashes. I can’t figure out what’s the problem; it used to work perfectly.
@ Possu
See Posts above: “try delete custom content folder”
Hi…
i cant play the sims3 it keeps saying :- no game disk found!please insert the sims3 game disk before proceeding!!
i hope u help me..^_^
says my ati2dvag driver is not working normally when i go into create a sim i get black screen or else crashes to desktop with error message….i hav radeon x300 so should be working but just isn’t =[
pleeeez help?
@MG
see my post 129: Lexi — August 10, 2009 @ 4:41 am
@halpo read main post: update your graphics drivers
PS: @all
check if you have a 64bit processor: Sims3 only supports 32bit systems
My computer for example has a Athlon 64 although with windows 32bit version, this causes trouble and the game crashes.
I should try the 64bit version of windows maybe the problem is fixed then. But it could be of no help as well. EA made tghe suggestion to reduce all the options in game to minimum, then it could maybe work, i’ll see if that works.
my sims 3 game crashes every time i play it! sometimes after 20mins sometimes only 10. always different random times. my computer is Windows XP Home Edition Version 2002 Service Pack 3
4 CPU
3.07GHz
1.49GB RAM
graphics card is Intel and the drivers are all up to date and it supports pixel shading 2.0
hi i bought sims 3 and installed it and everything!!! played it for awhile and shut my laptop…i tried paying it and it says something about insert the right disk error…i unistalled it and now my computer won’t install it back on please help i llove this game!!!
i bought sims 3 about a month ago, and installed it on more than one computer. on one my computers, it will crash randomly and freeze…but when it freezes im in either buy or build mode. when i try to get back to live mode, it wont. i tried to save because it said it was in live mode, but when i went to the save button it said i had to save in live mode. i can switch to build or buy mode while it “froze” and i can take pictures and such, but i cant command my sims. i dont want to quit because i spent so long and i dont want to lose it. how can i save it??
My Sims freezes every time i play. My specs: AMD athlon x2 dual 3,0 ghz; 4 gb ram, ati radeon hd 4850, vista ultimate 32 bit, it’s a month old computer… I bought a new cooler for the graphics; cleaned my registry, installed new drivers for my graphics; i play in windowed mode with avast disabled… and it still randomly chrashes- freezes and than i have to manually restart my system… Why, o God why???
@All latest posts,
did u check the last posts and my suggestions?
specially when your processor is a 64 bit processor the game wont work. (only if you are lucky it will)
Thanks Lexi
THE BLACK SCREEN IN SIMS 3 ISN’T A PROBLEM OF A GRAPHIC CARD
HAVE THIS PROBLEM THE PEOPLE THAT CAN’T COMPLETE THE UPDATE !!! REINSTALL THE GAME !
AND NOT SHARE THE VERSION 1.0.615.00107 IS A FUCKING VERSION !
hell, i even downgraded from 1.4.6. version because i had some problems…
I am getting quite pissed with EA at the moment my question answer game with the support team is now going on since July and it seems as if the answers are automated and not individual answers. Constantly ignoring what the customer writes.
I gave it up right now, to get tha game working on my PC, luckily it works on my laptop.
Concerning 64bit processors, I wrote to EA that my Athlon 64 Dual Core +6000 supports both 32bits and 64bits, I still did not get an answer wether this affects anything in the game.
But to my knowledge (I studied Applied Computer Science) there shouldnt be a problem, my system uses XP Pro 32bit and is running fine with the 64bit processor, as the system uses 32bits, the game shouldnt have any problems.
For those who want to know what these BIT values mean:
32 bits / 64 bits is the size of words (code words, instructions) a computer can use/analyse. Such a word has a special structure: the first 8 bits for example are header information about the instruction type, then there are bits of the actual instruction code and after that other information.
A game needs to know which structure is used to create the right instructions/code. If a game uses 32 bit words it has to analyse code in another way than when using 64bits.
As Sims3 does not support 64bits it would read a 64bit word as if it were 2 32bit words and therefor messing up. This makes the system crash, because the game thinks it gets header information of the second word allthough it is still reading the body of a 64bit word…..
With a processor like mine it is possible to use either 32 or 64bits, your choice. As my OS is the 32bit version of Windows XP pro there schouldnt be a problem.
BUT as I am not a programmer of Microsofts or EAs software I dont know wether this combination of 64bit processor and 32bit OS could cause trouble when playing 32bit games.
I think its a matter of support for the technology as there are so many vendors like AMD, INTEL, HIS, ATI, … it is difficult to say where exactly the problem is. So I can to some point understand EA. Nowadays its tough to create a game that can be used for any thinkable configuration of system.
Hmm I have to admit that there answers are damn fast, just send an update of my question and a few hours later they come up with another solution suggestion, Ill try the idea tomorrow, it says that there are several recorded problems with Ati Radeon 2600 Cards and that a critical fix is available and the setting for anti-alising has to bechanged. Ill tell you more tomorrow.
Hi.
My problem is that the game crashes after the neighborhood loads.
What should I do?
Thanks!
C’ mon Lexi, we are waiting and praying…
back again ok here it is:
…I would like to let you know that there are some issues reported with ‘ATI Radeon 2600′ graphics card while playing the game with ‘Edge Smoothing’ setting enabled in the game options. I may request you to try disabling this setting and try the game again.
Also, you may need to download a hotfix for your AMD Athlon processor. It also provides a resolution to intermittent crashes that may occur when graphics settings are set to Maximum. Please visit the below website:
http://support.amd.com/us/kbarticles/Pages/Hotfixfor3DGames.aspx
If everything fails, you will want to attempt to adjust the advanced graphical settings on your video card. Follow these instructions to adjust your video cards Anti-Aliasing and Anisotropic Filtering settings:
1. Right-click on your Desktop and choose Properties.
2. Click on the Settings tab and then click on the Advanced button.
3. The Anti-Aliasing and Anisotropic Filtering options will be in the following window however certain manufacturers will include custom tabs which may make it more difficult to find.
1. ATI lists these options on the OpenGL and Direct3D tabs.
2. Nvidia list these options on the tab that has the name of your video adapter. You will need to click on the Performance & Quality option that displays from the pop-up window
4. Once you’ve found the Anti-Aliasing and Anisotropic Filtering options, adjust them so that they are controlled by the application or program.
* Note: These should be the set to application controlled by default unless the graphical settings on your video card have been adjusted before.
5. If after adjusting these settings you are still experiencing the same issue, adjust the Anti-Aliasing and Anisotropic Filtering to the lowest setting or disable the options completely.
Please update us on any significant development with this issue.
…
I tried that out, didnt work still experiencing crashes. I send them some details about errors occuring after the crashes.
Goto: Open your system settings and administration and there open event… dont know that in english. Ther you can find logging info about everything. goto system and if there are errors remember what the last entry is, start the game until the system crashes and check all new entries.
For me there were errors saying I had a system crash, one that said that a service could not load (cdrom service, might be the reason for the crash) and some other errors.
EA currently handed over to some technicians that try to find the reason and figure out wether any of these errors is the reason, so far this is my answer from EA:
…
Please know that I’m escalating this issue to our senior level for proper handling. Someone should be in contact with you soon regarding this issue. I apologize for any prolonged delays this might cause, but please rest assured that we are trying to handle your issue in a timely manner.
…
So be patient guys, but I can tell you that EA confirmed that there are several people with ATI Radeon 2600 cards experiencing problems. They are working on that subject. And as we all know the update of catalyst software and drivers is not the best.
Hopefully they will soon get a patch or grill ATI’s A…..
@Daniel
c’mon X times I have said: add details about your system and read the above posts.
back again ok here it is:
…I would like to let you know that there are some issues reported with ‘ATI Radeon 2600? graphics card while playing the game with ‘Edge Smoothing’ setting enabled in the game options. I may request you to try disabling this setting and try the game again.
Also, you may need to download a hotfix for your AMD Athlon processor. It also provides a resolution to intermittent crashes that may occur when graphics settings are set to Maximum. Please visit the below website:
http://support.amd.com/us/kbarticles/Pages/Hotfixfor3DGames.aspx
If everything fails, you will want to attempt to adjust the advanced graphical settings on your video card. Follow these instructions to adjust your video cards Anti-Aliasing and Anisotropic Filtering settings:
1. Right-click on your Desktop and choose Properties.
2. Click on the Settings tab and then click on the Advanced button.
3. The Anti-Aliasing and Anisotropic Filtering options will be in the following window however certain manufacturers will include custom tabs which may make it more difficult to find.
1. ATI lists these options on the OpenGL and Direct3D tabs.
2. Nvidia list these options on the tab that has the name of your video adapter. You will need to click on the Performance & Quality option that displays from the pop-up window
4. Once you’ve found the Anti-Aliasing and Anisotropic Filtering options, adjust them so that they are controlled by the application or program.
* Note: These should be the set to application controlled by default unless the graphical settings on your video card have been adjusted before.
5. If after adjusting these settings you are still experiencing the same issue, adjust the Anti-Aliasing and Anisotropic Filtering to the lowest setting or disable the options completely.
Please update us on any significant development with this issue.
…
I tried that out, didnt work still experiencing crashes. I send them some details about errors occuring after the crashes.
Goto: Open your system settings and administration and there open event… dont know that in english. Ther you can find logging info about everything. goto system and if there are errors remember what the last entry is, start the game until the system crashes and check all new entries.
For me there were errors saying I had a system crash, one that said that a service could not load (cdrom service, might be the reason for the crash) and some other errors.
EA currently handed over to some technicians that try to find the reason and figure out wether any of these errors is the reason, so far this is my answer from EA:
…
Please know that I’m escalating this issue to our senior level for proper handling. Someone should be in contact with you soon regarding this issue. I apologize for any prolonged delays this might cause, but please rest assured that we are trying to handle your issue in a timely manner.
…
So be patient guys, but I can tell you that EA confirmed that there are several people with ATI Radeon 2600 cards experiencing problems. They are working on that subject. And as we all know the update of catalyst software and drivers is not the best.
Hopefully they will soon get a patch or grill ATI’s A…..
hi my sims 3 game crashes every time after 20 mins what i Should i do !!!!!!!!!
help !!!!!!!
when playing the sims 3 in any mode the screen goes black pops back with a message saying some thing stopped responding but successfully recovered what can i do to stop this from happening because i can play the pc game but would really love to with out this going on.
@Shelly
Wow a new thing: its the first time I hear about such a behaviour in the game. Always something new
@ALL
CHECK ALL my POSTS and the MAIN POST for problem solving.
I have added everything I know so far. Cant say more then that unless you give details about your system.
I first got it, I was tempted to leave the game on over night for early morning gaming
The sims3 is a big game, and over-use like my case will crash it and cause graphical issues. I’m debating over reinstalling, and losing all my data..
-I have a graphic card over requirements and a computer that works fine.
when i click on the play button on the menu, my screen goes completely black. i can’t even play, what do i do??
OOOmg people you imagine the pain I have right now….The saddness the disappointment….I was saving the Sims3 and I pulled the laptop and it shutted off…yup…i had no battery…when i started everything again it was normal but problem is…when i click rivervally which is the world i wsa playing it doesnt display my sim…it is just empty my name is on the top date everything but when i click it is no go….idk what to do…because there must be a way right….i have the save file on the actual computer so some code was corrupted while it was saving…or maybe is something else?
sooo sad….please help spread the word…
AAAH please advice me what to do… Please help this fellow gamer out…hear my cry…. i lost my family…my friends….Most of all MY HOME!
The options dialog box (where you can change the graphics and gameplay seettings) won’t stay open. I’ll try to open it, and It will flicker briefly before disappearing. It appears to close itself immediately after I open it.
Okay, so I’ve got a whole host of problems, but the fact that my game crashes in buy mode is currently the biggest. I’ve disabled my antivirus software, I’m running the game in windowed mode, and my drivers are all up to date. My computer is well above and beyond the minimum requirements to run the Sims 3, and I’m running Vista 64. Any more troubleshooting suggestions?
Hello all,
When I installed the Sims 3, my computer crashed right in the middle of it. Problem is, I can’t play the game now, nor can I uninstall the game itself to try installing it fully again. Could anyone help me with this problem? Thanks in advance!
i have a brand new dell studio 17 laptop; nothings wrong with it.
i got the sims 3 as soon as it came out and have been playing it since then.
just recently when i try to play the sims 3, the launcher will come up but then all of a sudden a blue screen pops up and says the computer has encountered a problem and automatically shuts my computer down.
what’s the deal?
email me the solution, b/c i highly doubt i get back on this website.
thanks.
None of the above worked for me :\
I crash even in windowed mode; the last remaining image is frozen along with a high-pitched squeal from the speakers until I force shutdown/restart. Here’s my specs:
Intel Core 2 Duo E6750
3GB DDR2-800
8800GTS 640 SLI
SoundBlaster Audigy
Vista 32-bit
Windows 7
1,5GB RAM
Nvidia Geforce 6200 512 MB
Intel Pentium 4 2.66GHZ
I have install the lastest patch of sims 3 en my crased by Buy mode!
I am having a problem where I can play everything fine exept when my sim goes to try to do anything on the computers in the game. When it does that my computer which is a Compaq Presario PC crashes.
I have the problem where it randomly crashes when in build mode. I updated my card, it is an acceptable one. but i cant switch it to windowed mode because the options menu will not show up. I can click on the 3 dots at the bottom, but when i click on ‘options’ a box (which i assume is the options box) flickers on and then off instantly, and i can never get it to show.
Em well my sim was down on energy and needed a shower and was hungery, but i totally forgot, so i sent it with the rest of the sims to put one there family members in the grave yard, and like everyone went home but then, my sim just stayed there and cancelled the meet up activitie and i tried sending it home and stuff but it wont let me do anything, it just stuck on the cancelled meet up activitied and wont go away, and all my other sims are fine, so i dont know what to do please help me?
@ MrKMG (Comment #31)
Thanks! That saved one of my games. That is indeed a valid solution and problem, so it should be added to the list.
@ Lexi
Wow, quite the helper.
You’re CPU isn’t a problem. If that’s what EA told you, they’re just riding the disclaimer because they don’t know what the issue is/don’t care to try and find it. I am running a 64-bit CPU myself (as are many others I’d wager, as most CPUs these days are 64-bit), and the game runs fine. I’m also running it on a 64-bit OS (Windows 7 RC to be precise). The game works near perfect for me.
I have had two crashes since it came out (both were crashes to the desktop with no errors). One was when three characters tried going into a larger sized house I just built, and another recently during a save attempt. Both dumps I have claim they were caused by one write error, and one read error, so maybe my overclock (the RAM, precisely) isn’t entirely 100% stable (I’m running 8GB of RAM via four modules, and overclocking with four modules takes more toll). The game generally works fine for me. This just seems to be a game that is picky about the environment it’s in. Some PCs it won’t play nice with, be it the CD/DVD drive, CPUs or GPUs overheating, software drivers, etc. I do hope EA tries to make some more patches to get it better, and perhaps add a few things to the game itself to make it a bit better (though I like it worlds better than Sims 2, it is still missing a few things, but that’s for another time).
Good luck getting it working on your desktop (if you haven’t given up yet).
I have a problem all of a sudden with my sims 3. the screen is jumpy and kind of flashes and the sims are almost kinda stuck on moving fast even though slow is selected. Have never had this problem before - the 2 things i did different before playing were uploading new content - in this case a new town which was a free download with purchase and when i opened game…i deleted a previous game i didn’t like. Then when i opened the game i DO like it jumps when u move mouse to edge of screen etc. Really annoyed I want it to go back to normal so i can play =( HELP!
Black screen appears within 10 mins EVERY time… I have 2 PC’s and my new PC (Duo Core 2 with Nvida 7950GT) works fine. It is my old pc (the kids pc) which doesnt work. I have updated all of my Nvida Drivers incl Direct X separately from M/soft site…
Obviously SIM3 has lied to us all on the Spec required to run the games!!!!!!!
HP Pavilion
3.0 Ghz HT processor
1.25gb Ram
Nvida Gforce 6200 256 card
hi i have a problem
its prob 2 i tried to unistall avg(i did)
but it still crushed in building/ buying mode and then i tried to do windows but the oiptions menu didnt show up and im not patient so i almost threw my pc out of the indow and started swearing pls tell me what i need to do
hi i have a problem
its prob 2 i tried to unistall avg(i did)
but it still crushed in building/ buying mode and then i tried to do windows but the oiptions menu didnt show up and im not patient so i almost threw my pc out of the indow and started swearing pls tell me what i need to d
sims 3 worked great untill last updates then it crashed in the intro. ive uninstalled and reinstalled still came thing ea games has been dodging my issue for over a month now they have no answers for me can anyone hellp ive tried everything short of licking the disk
My screen is fine up until I click to choose a town, it turns red or black with glowing red things… I’m so confused! I’ve tried everything! Updated my video driver, re-downloaded, nothing is working! I thought it was a general sims 3 error but Sims 3 works fine until I choose a town Help?
When im playing the screen flickers black and the creen gets light then dark and if i ordered mty sim to the bathroom the mouse would be pointing to like the shower hard to explain but now i cant play
Hey guys,
as you may have noticed I did not answer for a long time. This is due to my upcoming work as I finished my studies right now. I gave up with the sims3 getting it to work on my pc.
As it is working on my laptop and I actually do not have that much time anymore, I will also stop answering questions here as I know only what I have written so far.
Wish you all good luck with fixing your problems AND:
READ THE ABOVE POSTS FIRST, befor asking questions
greets and be patient
Hey i tried to open the options menu and it just flashes the options menu and i cant get it to open to put it in windowed mode.. Any suggestions?
My game runs perfectly, no problems at all expect for when I open buy mode, it switches straight to build mode its own which works fine. If I then switch it back to buy mode the guys just goes off, no “not responding” or anything, it just turns off. I’ve tried all the help above to no avail. My specs are all fine, and like I said, the game only goes off on Buy Mode.
I also get the problem above where the Options menu just flashes on for a second then disapears.
Alicia who posted above, press ctrl and shift and c, a box will come up type in: fullscreen off that’ll put you in window mode.
Whenever my sims use the computer, the game just shuts down. Rather, the game shuts down as soon as they STOP using the computer. It’s happened to me with multiple sims from different houses or neighborhoods using different computers. It’s incredibly annoying as the computers are needed for some of the jobs and skills. Anybody know how to fix it?
Pls i need help,
when i try to install the sims 3 it always stops at a particular spot showing an error called: Feature transfer error (cyclic redundancy check error).
And i didn’t use eadm(ea download manger). Pls help me
Whenever I go to my family they all teleport to the same position as the mailbox and cant do anything
Yeah my Norton Ativirus causes The Sims 3 to crash on my computer. If I turn it off while I’m playing it runs and plays fine. The only problem is that my boyfriend yells at me every time he finds out I tunred off Norton… :/
On my sims 3, One person was potty training a baby and when it finished, they just got stuck in one place. This has happened once before on Sims 2, but I did not save it and it was fine. On this game I have accidentally saved it and now it looks like they are stuck for good, their health is deterioating what shall I do ?? Help !!
i just keep gettting error d3dx9_91.dll when i try to launch the game is says (bla bla d3dx9_91.dll bla bla bla try to reinstall the program)
i tryed to re0install but it did’nt work im trying to re-install now
I hvae a vaio computer and windows vista i beleive. My Sims 3 crashes whenever I try to do stuff with creating sims mostly. Could it be from a lot of the exchange downlads?
i have an ATI RADEON HD 4650 and when i play the sims 3 it’s all perfect for 10\20 minuts… after this the video crash and it show me “the video driver ati2dvag don’t work correctly now….”
i have all the driver up to date but it still to crash.
how can i do?
PLEASE HELP ME
my email:
ale_gol@hotmail.it
ATI Phenom 9950 Quad Core
Radeon HD 4850 graphics card
4 gigs of ram
Windows XP
All of my drivers are up to date.
The game keeps crashing randomly. Sometimes when creating a sim, the textures will get all spotty and it will get super slow. Sometimes when going to other lots, the grass texture will get spotty and it will crash. I’m re-installing right now to see if it’s just a problem loading the textures. But with my computer’s specs, there’s no reason the game should not be running flawlessly.
Okay, so not ONLY is my game crashing after buy/build mode, but I try to go to the options to change to windowmode, and it won’t even let me open my options. It doesn’t crash, it just won’t open when I click it. Does anyone know what’s up with this?? email me if so….
patience_marie@hotmail.com
-patience
i tried all of this. my sims 3 game crashes whenever i put a downloaded house onto a lot.. and when i am in create a sim, it immediately crashes after 30 seconds. has anyone had this problem? please help!
My boyfriend and I - as well as several others I’ve found on the internet - have the same problem: We create our Sim, and all works out - until we try to move. The moment we attempt to do so, our Sim gets stuck in the mailbox and can’t get out no matter what you click on or what direction you try to go in. The moment you go into Buy Mode, the entire thing crashes.
I bought Sims 3 DVD yesterday and when the installation is around half done it asks me insert next disk, but there is no next disk. It says please insert the disk 1 that contains the file Gamedata\shared\packages\FullBuild1.package.
what do I Do??
i installed the sims 3 a few weeks ago and haven’t had any problems what-so-ever. then I got a zune HD and had to update windows so that the software for it will work. Since the updates, the game crashes anytime I try to place anything in buy/build mode. Is there a certain update that caused it? Or could it be something else?
I have installed sims 3 when I had MSI motherboard and then the game was running great, but that motherboard isnt working anymore. Now I have BIOSTAR P31-A7 motherboard and I installed sims 3, run the game launcher and when I click play button, the screen goes black for 2 seconds and then it turns back on desktop…I dont think that motherboard is causing this problem but what is?
Biostar P31-A7 motherboard
Intel(R) Pentium(R) Dual CPU
2.22 GHz
2.00 GB of RAM
NVIDIA GeForce 8600 GTS graphic card
Windows XP
help! i ran sims 3 in windowed mode for a few days. i could make sims for hours and it wouldnt crash. now it started crashing again! if you can help email me on :
mahnoor.pirzada@hotmail.com
when i go to creat a sim and try to make the sim fat, the body splits up,
help please!
Can anyone help Ihave been playing on game I bought since it came out no problems all off a sudden I cant upload on exchange i can download fine. If I try to upload I get critical system error . This just started in the last week.
I have Problem #6 : Sims 3 displays this error “Disk Authentication Failure” after pressing the Play button
but I have a Dell DeskTop and the DLA is no where to be found any help at all would be appreciated.
Hey umm my sims 3 has downloads from xm sims which is no problem but im comenting due to the fact that after downloading skins,the game says that the screen before you press the play button,(te online page)has encountyered an error and i cant play please help!!! :O
When I try to load Sims 3. From disc 1 I get a error caches/sunset valley object cache
BLACK SCREEN PROBLEM SOLVED!
Hey all, I recently bought Sims 3 and installed without issue. When launching, I would get a full black screen and then an immediate crash back to desktop. After reading everything I could find on the issue I found no help. Ultimately I figured out that the Sims 3 is NOT playable with the most recent Nvidia drivers. I had version 191.07 as of 11/09/2009. I found an older version… 190.xx I believe and now the Sims 3 play flawlessly!
I had Problem #7 (black screen) :
AMD 64 2.2ghz
4gb ram
windows xp 32
nvidia geforce 9400gt 1gb
the game would start but only saw a black screen then return to the desktop.
I fixed the issue by DISABLING Nod32
game run smooth now.
Hope it help
and i do have 191.07_desktop_winxp_32bit_english_whql installed
my problem is i can’t run the sims 3 anymore although i already played it the first time i installed it in my computer, i don’t know what has changed that it turned to this problem. my specs are seems ok. so what could be my problem?
Launcher freezes all the time.
Will not install anything from the exchange, getting a “update to latest version’ message. my game IS up to date.
Hairs disappear and all sims go baldy. have to keep rebooting the game until they come back.
Trouble downloading cc from the store that I have bought ! get a ‘failure to download’ message.
Choppy game play.
Very , very slow rendering, about 10 mins to load each section of the car journey, the town , the home. Infuriating !!
Game takes anywhere from 30 mins to an hour to load the game and a slightly less amount of time to save it.
I have seen other messages on forums with each of these problems but I have all of them at the same time!!!!!!!
Forgot to say Brand new Imac
OS X 10.6.1
3.06 GHz Intel Core 2 Duo
4 GB 1067 MHz DDR3
ATI Radeon 4850 512 MB
i’m having such a tough time with my game. just recently, i haven’t been able to go into buy mode at all. i uninstalled some stuff that could be causing conflict and it STILL doesn’t work. my computer meets all specs, and i have never had a problem with this game before.
this is what happens:
i go into buy mode–>deco—>click on something—>no warning, no error, screen shuts down and goes back to desktop. the game isn’t running anymore. T.T
please email katie.malloy@yahoo.com if anyone knows how to fix this!
when I try to save files in The Sims 3
I also have been having prblems #4 I’ve had the game since it came out. Been playing it with no problems until today!! After i downloaded to update the game won’t load. I uninstalled and took everything out that may be causing a problem and reinstalled twice now. I disabled norton updated my video card. I don’t know what else to do. As soon as I choose a town to play it just shuts off. just stops running. Like i said i don’t know what else to do. If anyone can help me it would be great!!
Please e-mail me if anyone can help me out.
jennifykiki@hotmail.com
Hi there,
I have a problem with the sims 3, everything went well, the game works BUT there’s no a single household available in the game!!! usually, there will have some household available to play with but there is NONE!!!
Why is this happening?
PLEASE HELP!!
Thanks
System
windows xp service pack 3
amd athlon 64 x2 Dual Core Processor 6000+
3.11 ghz
2.0 GB
NVIDIA geforce gtx 280
iGB GDDR 3
The Sims3 and The Sims 3 world adventures
for so far my system information
My problem
My problem is that the game exits to windows when i try to add a basement to an existing lot
I can start a new lot and add a basment and then build a house no problem
but as soon as i import a lot from the libary and try to add a basement the game quits
can somebody shed some light on the case
sorry for my crappy english
Have just installed sims 3 - cannot get the game to start at all - black screen for about 5 seconds then nothing - like i did not even try to open it