Gamingnewslink.com’s self-help guide for Battlefield Bad Company 2, Freezing, Slowdown, Install and Crash to Desktop problems
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IMPORTANT NOTE : If you encounter errors or issues with Battlefield Bad Company 2 that are not included in the list below, issues which the solutions listed does not resolve, Tell us about it by Posting it in the comment box at the bottom of this page (No registration required). Include details about the Bad Company 2 error and the specifications of the system you are running Battlfield 2 Bad Company on. It doesn’t have to be a fullblown dxdiag log, just the Video Card, Processor and amout of RAM and of course the Operating System (and service pack versions) you are playing BFBC 2 on. REMEMBER to check the comments at the bottom of this post.

First thing’s first, ensure that you’re PC can handle Battlefield Bad Company 2. Here are Bad Company 2′s system specs :

BAD COMPANY 2 Minimum System Requirements
OS: Windows XP
Processor: Core 2 Duo @ 2.0GHz
Memory: 2GB
Graphics: 256 MB Video Card (GeForce 7800 GT / ATI X1900)
DirectX®: DirectX 9, 10, and 11 support
Hard Drive: 15 GB

BAD COMPANY 2 Recommended System Specs
OS: Windows Vista or Windows 7
Processor: Intel Core 2 Quad or higher
Memory: 2GB
Graphics: 512 MB Video Card (GeForce GTX 260/ ATI Radeon 4870)
Controller Support: Support for Logitech G15 and G19 keyboard LCDs in multiplayer

List of Known Battlefield Bad Company 2 errors and solutions/workarounds

NOTE : I am still in the process of compiling this list, yeah there are still too many problems with no known solutions :(
NOTE #2 : Updated the guide with tips from bad company 2 forums, but we’re not quite there yet. still a long way to go, you can post solutions at the comments if you want to help out :)

1. BAD COMPANY 2 CRASHING PROBLEMS
Problem #1.1 : Bad Company 2 Crashes during cutscenes
Solution: No known solution

Problem #1.2 : Bad Company 2 crashes to desktop after the “updating stats” display
Solution: No known solution

Problem #1.3 : Bad Company 2 crashes when accessing the server browser
Solution: Disable the “Software protection” services from services.msc. to get there, go to “Start > Run > “Services.msc”
For windows 7 users, it’s in:
“go to your control panel.. for me I have windows 7… under System and Security click Administrative tools, it will bring up a new windows with Event viewer.
under the same windows for Admin tools go to services from that window and Software Protection will be in that list.”
Credits : Avengersoul@steam bad company 2 forum

Problem #1.4 : Bad Company 2 crashes with a “Data Execution Prevention(DEP)” error message
Solution: Open up your system folder(right click on my computer, go to properties), click on the ‘Advanced’ tab, find the
performance settings button, another window opens up and then you must click on ‘Data Execution Prevention’ tab, in there you will want to select ‘Turn on
DEP for all programs and services except those I select:’ Then click ‘Add’ and locate your .exe for Badcompany2 in your game’s directory in steam. Click OK
and restart your computer. This should solve some people’s CTD’s, but I can’t guarantee it will work for everyone.
Credits : Socal@steam bad company 2 forum

Problem #1.5 : Bad Company 2 White screen of death (crashes to white screen)
Solution: No known solution yet

2. BAD COMPANY 2 FREEZING PROBLEMS
Problem #2.1 Bad Company 2 freezes (recoverable and unrecoverable freezes)
General Solution #1: “Unplug any voice input you have connected to your PC (i.e. microphones etc.) – you will be able to play the game
without it hard freezing. It’s some kind of sound hardware conflict”
General Solution #2: “turn ‘Hardware Acceleration’ for sound from ‘Full’ to ‘Basic’. This option is available by selecting
‘Start’ and then ‘Run’ – type in ‘dxdiag’ and press Enter; select the ‘Sound’ tab and then just move the slider to the appropriate setting.”
General Solution #3: If you have a dedicated sound card, make sure your onboard soundcard is not selected as the default
Credits : Alexey Zverev@steam forums for solutions 1,2 and 3

3. BAD COMPANY 2 MULTIPLAYER/INTERNET CONNECTION PROBLEMS

Update from EA (March 4, 2010)

Bad Company and EA servers are encountering problems, Problems 3.3 up to 3.8 is probably caused by this issue
“Dice is well aware of the constant connection problems online and are working on a fix. My deepest apologies to everyone, but please be patient while they work the issues out. Please focus all future connection/online problems to this thread. Thank you.”

Problem #3.1 : Bad Company 2′s server list takes too long to load
Solution: Let the game search for servers for at least 3 seconds then click cancel. Wait for another 5 seconds then a list of servers will appear

Problem #3.2 : PB Init Failure in Bad Company 2
Solution:“there is a conflict between client PB and Server PB ever since the EA Master Server came back online a while ago after a short outage. Fix is… Update PB on your servers manually if you are a server Op.”
Credits : TimSad@EA Bad Company 2 Forum

Problem #3.3 : Bad Company 2 cannot login to EA’s authentication servers
Solution: None at the moment

Problem #3.4 : Frequently kicked by Bad Company 2′s PB (punkbuster)
Solution: Try to update your punkbuster http://www.evenbalance.com/index.php?page=pbsetup.php

Problem #3.5 : Bad Company 2 intermittent/frequent “Connection lost” errors
Solution: None at the moment

Problem #3.6 No servers appear in Bad Company 2′s server lobby
Solution: If you have the Bad Company 2 ports open, then this is probably not a fix-able problem from the client side as the Master server could be down

Problem #3.7 : The ping is not displayed in Bad Company 2′s multiplayer lobby
Solution: Right click on the Battlefield Bad Company 2 icon (on desktop or in dir, doesn’t matter) then choose run as administrator.
Credits : Shivan Dana @comment #1 for this guide

Problem #3.8 : Bad Company 2 says the server is the list says there are still a lot of slots
Solution: None at the moment

Problem #3.9 : My Unlocks in Bad Company 2 disappeared
Solution: Get in the game, play for a couple of minutes, die then check your unlocks, it should be there again.

Problem #3.10 : Getting kicked off Bad Company 2 by Punkbuster with a “RESTRICTION: Multiple Direct3d loaded” message
Solution: Update punkbuster with http://www.evenbalance.com/index.php?page=pbsetup.php

4. BAD COMPANY 2 SETUP/INSTALL ERRORS
Problem #4.1 After installing, Bad Company 2 won’t start from steam
Solution: Check local file cache integrity for BFBC2
Solution: Re-install PB using the manual installer from http://www.evenbalance.com/index.php?page=pbsetup.php
Credits : Grotbags

Problem #4.2
Solution:
Credits :

5. BAD COMPANY 2 IN-GAME GRAPHIC GLITCHES/BUGS/GENERAL PROBLEMS
Problem #5.1 Battlefield Bad Company 2′s Field of Vision is too low, how do i adjust Bad Company 2′s field of vision?
Solution:“To change you FOV you will have to navigate to the BFBC2 folder under your My Documents folder and edit the “Settings.ini” file. You should see a default setting for the FOV, which would read “FOV = 55″. Make sure the game isn’t running when you change this setting.”
Credits : zerk16@EA Bad Company 2 forum

Problem #5.2 Map loads too slow (it takes minutes to load a Bad Company multiplayer map)
Solution:Open up your ‘my games’ tab in steam, right click on the Bad Company 2 selection, go to ‘properties’ and then click
on the tab for “local Files” and then click the button for “verify integrity of game cache” it will take a little while but once this is completed the game
should start loading properly as it was originally
Credits : Socal03@steam bad company 2 forum

BAD COMPANY 2 PERFORMANCE OPTIMIZATION / TWEAKS
Tip #1 Downgrade the soundcard frequency sample rate to 44khz at 16bit and uninstall AC3 filter if you have it installed
As posted by TylerCiggy@Steam
@To Win 7 users
1.- Go to control panel
2.- Go to SOUND option
3.- Doble click in your audio current output
4.- Go to advanced options
5.- Change your sample rate to the lowest.

@To XP users

1.- Go to control panel
2.- Go to Sound & Audio Devices
3.- Click the Audio Section Propierties
4.- In the Sound Play section, click in the “Advanced Properties” button
5.- In performance tap, downgrade the “convertion quality sample rate” or something like that

Important!: If you are experiencing errors with Bad Company 2 that are not listed above or is not solved by the specified fixes, Tell us about it by posting in the comment box below (include system specs, OS, and description of the error you encounter in Bad Company 2, NO REGISTRATION REQUIRED TO POST/ASK QUESTIONS/POST SOLUTIONS

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